eBay

eBay Confirming An International Delivery

Hello,We had a package that was delivered to Canada on Wednesday 3/8/2023 by Asendia (Canada Post) but eBay has not updated the delivery tracking information on their end. It is now Thursday 3/30/2023 with the status dated on Tuesday 3/7/2023 that an...

Delivered to Agent for final delivery

I shipped a Priority Mail package on January 2nd. On the 5th, the tracking status changed to "Delivered to agent for final delivery" and has been that way since. eBay shows the funds from the purchase as "on hold". Why hasn't the package been deliver...

Excessive shipping charged to seller by EBAY! 33% markup on a return label?

Why are sellers charged 25-33% above reasonable cost for return labels purchased through eBay? We just accepted a return from a buyer and were charged @$22 for the return label when we were able to send the exact same package to the buyer for @$16. T...

Migrated to EIS, first sale went to EIS, second sale was Gsp?

I was migrated to EIS about 2 weeks ago. First international sale went through EIS… then a few days later I sold a second item. To my surprise, it sold through the GSP. Anyone else seen this? I know for a fact the second item was under EIS because yo...

I Can't understand, way to complicated. It should the seller send it right away to the given add.

I will wait until tomorrow. Its says item delivered. Hope they will give me another tracking number. US to Canada.

How do I I exclude sales to Puerto Rico

When I go to Account Info Account Setting > Shipping Preferences, it only brings up Exclude shipping locations; I want to exclude certain regions and can't locate this feature anywhere. If you can include the URL that would be great!! Thanks

printer doesn't print a Complete Ebay return label with Windows 10-11!

Shipping

I purchased an item on March 23 and the listing stated shipping free shipping, and the estimate to my zip code was March 27-30. I got the notification it would arrive Mar27-30 with a tracking number. Then received a notification the next day with upd...

eBay Standard envelope for postcards?

My B&M store bought 1000 postcards from a customer today, and they want me to sell some. Seems to me I should be able to use ESE for shipping as it's just paper, but I don't remember postcards being a category that gives the ESE option. Anyone know? ...

Shipping

I purchased a game and paid $5.65 for usps first class as what the sellers description shows. Well I have a notification from my email stating my package was shipped via fed ex. I was not notified by seller that they would be shipping my item that wa...

ShipCover Insurance (PiP) blocked me after 2 claims in 3 months.

ShipCover Insurance (PiP) blocked me after 2 claims in 3 months. I've been blocked from using ShipCover Insurance (PiP) through eBay. The last couple of labels I tried to print with PiP insurance came back with an error, but no exact error reason. Wh...