Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

"Prohibited item" TWICE on sending items to brazil?

Hi all, I sell little plastic toy figurines and recently got a tracking update that says "prohibited item" for someone who ordered from me in Brazil. So far this has happened TWICE, so I'm now fully convinced that this is no coincidence. I might just...

Hit with a defect

I was hit with a defect for my buyer NOT receiving their item. I shipped it via UPS and have the receipt where they accepted it. UPS Lost it. The buyer never received it. Ebay has now hit me with a defect that they won't remove even though it was not...

Unable to print postage tonight. Repeatedly.

Unable to buy shipping this evening. I fill out the form, check Media Mail, and...nothing happens. Again & Again.

Insurance when shipping an item

Yesterday I was told by the USPS person in charge at my local Post Office, that when an item is sold and a shipping label is generated you can only insure the item for what you the seller purchased the item for, so, I purchased an item for $100.00 30...

Sellers, do your buyers a favor and pay the few extra cents to NOT use DGM Smartmail

This is the second or third time I have had issues with this DGM Smartmail. What a ridiculous shipping option. I get it, it's probably a couple cents cheaper than first class or media mail, but do your buyers a favor. Spend the couple extra pennies a...

As a seller on ebay, do I have to pay taxes and ebay fees on a added handling fee?

Resolved! Hypothetical scenario: Ebay International Shipping failed to deliver

If the Ebay International Shipping failed to deliver an item (after they successfully received it and shipped it) but the buyer instead did a credit card dispute for item not received, (which the seller would lose since it wasn’t delivered) do you th...

Best deal on 2" packing tape?

Where do you buy your packing tape? Who currently has a great deal on 2" packing tape in a lot of at least 12 rolls? I don't care if it's a seller on Ebay or somewhere else.

Please Lord, Check The Address Before You Ship!!!

(I know my EBay rights, I know how to handle this if anything goes wrong, I'm not seeking advice, I'm venting and/or providing a warning to others.) Long story short, a seller just shipped me an order in 3 separate boxes, and shipped 2 of the boxes t...

Resolved! Ebay is charging me for a shipping label I didn't use.

I was billed for two labels. First I purchased Ebay's label but I chose USPS International instead.I was never given an option to void the Ebay International Shipping Label. I googled how to void itand everything I read told me if I don't use it, nev...

purchasing a shipping label for an item I wish to buy from another merchant

can I purchase the shipping label on my e-bay account and send it to another merchant that I buy an item from if so, how to I proceed with thatthank you

How to refund excess freight charged.

I recently sold a guitar, price $1185, and specified $75 freight in the auction. The $75 was just a made up number on my part. Before the auction closed, Ebay charged the buyer 132.85 for freight. The buyer paid as soon as the auction closed, very go...

restrict sales to P.R., Hawaii and Alaska

hi P.R, hawaii and alska shipping cost too much so we can not able to shipping item.or we ship the item but customer pay shipping cost Thanks Ali Baba Auto parts

How Do You Maintain other Shipping Options with eBay International Shipping?

I want to offer the new eBay International Shipping (eIS) program plus eBay International First Class in case someone needs to buy multiple items. Currently, it seems like the only option is to have only eIS or not. This does not work for people that...

Resolved! shipping

I took a break from listing things and now a month later, I filled out all the info and still says I need to check shipping. I tried it many times and it took almost 2 hours for me to list and try to send it through and it will not. What am I doing w...