Shipping

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Resolved! Item damaged during shipping

I sold a pack of rocker arm to a buyer. The issue came up: buyer stated the item box arrived damaged and one item was missing. (Personally I don't trusted him because the rocker arms were packed and sealed inside plastic wrapper and the package was p...

Resolved! Item not shipped to PO Box

Attempted to purchase an item and when making payment a message saying that this seller did not ship to PO boxes and for me to add another address (which I do no have). At the same time the system kept asking me for payment and I did not make payment...

Resolved! Lithium Battery shipping label and cost

eBay should generate a label for lithium battery devices we sell. If we sell a cell phone, iPod or any device containing lithium battery, it should have appropriate shipping label, but eBay does not do that, although we got the memo that these items ...

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ESUS tracking

Is this normal for PWE tracking? Was only in transit for 1 day and says it was delivered? Buyer reached out to me that day and said they never got it. I messaged back saying to give it more time since it's only been 1 day of transit. Should I be worr...

Resolved! Combined Calculated Shipping, Over Weight Limit of USPS First Class: Questions

Hello! I am new to charging for shipping and still relatively new to eBay selling as a whole. I have sold every item previously as free shipping. However I am hoping to offer a few new items that will make this less feasible, specifically lower cost ...

help for Awaiting shipment

Since the end of May 2023, several orders that have already been shipped appear in the "waiting for delivery" submenu. They had a tracking number and a “shipped” label, but still, it was confusing, and worrying, to see them there. how long will it ta...

Resolved! Trying to find my total spent on shipping labels for the last year and the total is incorrect

I'm trying to find the total I spent on shipping labels for the last year for my taxes. In the seller hub under Payments>reports>expenses it shows I only spent $9.17 on shipping. My tax invoices for each month show no Shipping fees except for Decembe...

Shipping non eBay item with eBay item

I have recently had a counteroffer accepted on eBay for an item. The buyer wants me to include another item and ship them both to the same address. Can I ship them in the same box with the eBay discount label, or will I need to ship them separately (...

Combine shipping

I know it's not appropriate for the seller to ask the buyer to pay extra for shipping if shipping ends up being more expensive than what was listed in the auction. Is it appropriate for a buyer to ask the seller to combine shipping when multiple auct...

eBay Standard Envelope to Guam seems to not work

My buyer is located in Guam and was able to select eBay Standard Envelope when they bought my $2 card. When I go to print my label I get an error that "something went wrong." I assume the thing that is going wrong is that my buyer is in Guam(I just b...

Packages showing on Ebay Site as Out For Delivery after being Delivered

The past couple of weeks I've seen half of my packages showing as Out For Delivery after showing Delivered. On the USPS site the tracking stops after the Delivered tracking but on ebay they have an additional Out for Delivery tracking usually around ...

International shipping - tracking

Hello, I opted out of the NEW international shipping program. 2 of my items were purchased before I had opted out. I shipped both to the shipping center in IL. This was the beginning of April. One Buyer is contacting me now to say they still have not...

FedEx Ground Economy

When preparing a listing I saw this choice and used it in several listings. I was surprised when after a purchase while preparing a label that it was actually called FedEx Smart Post. So it is called one thing in preparing a listing but a different t...

Ebay Shipp. I'm on eBay special program have to mail within 24 hours of payment. I do @ marked down

Been with eBay 25 years. I'm done. I'll take the higher % and not pay monthly for a store which is worthless and tons of ADS on my listing page for SOMEONE else. What the HECK happened to you???? Calling eBay tomorrow to get OUT and just be a regular...

Parcel Select Lightweight

Does anyone use this? I started to learn a bit about it and it’s like opening Pandora’s box. I read that Stamps.com does offer this, I have stamps.com but don’t see that service enabled in the software with my account. Perhaps it’s something I need t...