Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How to exclude shipping locations for a specific item

I just signed up for ebay international shipping. I have a few things I cant ship internationally. I figured out how to exclude shipping locations for all of my inventory, but cannot find how to exclude international shipping for those few specific i...

Shipping

When something sells, when do you ship the item out?

eBay not charging enough for shipping

eBay has not been charging enough for shipping when a customer buys more than one item.A lot of what I sell is in big boxes and if someone buys two or three or more I can't just put them all in one box. Example: Item is 24x16x26 and weighs 20 pounds ...

02-10861-15554

There's something wrong with the shipping...

Resolved! Shipping Ebay postcards and the Post Office

Hi, Hope everyone had a good holiday. I was wondering if I could get some help with shipping postcards. Years ago it was so simple just going to the Post Office. Now it seems they are trying to go out of business. It took a clerk 9 times to type the ...

Filtering only EU sellers? (avoiding shipping+customs fees in UK)

Because of the postage and customs, I want to search items primarily within EU zone. That is without UK (eventually without Americas or Asia or Australia). I am do not understand why ebay does not have .eu domain at all?First thing ebay suggested to ...

Resolved! not recieving your item that says it was delivered

not sure if im posting in the right spot or not..i recieved messege from ebay saying item was delivered by dhl today but i did not recieve my item today nothing came but ebay says it was delivered today now what should i do..another complication is d...

International shipping

My understanding with international shipping was that I was only responsible for getting the package to the eBay hub. Evidently not. I now have a hold on my funds until December 25 or until the package is delivered to the buyer. That just seems so wr...

Resolved! Cheated by the seller, item tracked as delivered but never received

Hello, I am an experienced Ebay.com buyer since 2017.I bought a professional 360 camera for a (too much) good price on Ebay:https://www.ebay.com/itm/225793261138The seller provided a shipping code with USPS (9405508205498196415407); the tracking repo...

Shipping Cost

If I send an item thru UPS to the buyer. at the end of the bid. and I pay for example $100 for shipping, how does ebay know to charge the buyer that amount.

Ebay sent wrong return label

A Buyer wants to return something that was sent in a large priority box. I clicked on on the ebay buy a shipping label. The Buyer sent me a screen shot of a Ground Advantage label that doesn't have the address I normally use. Just one I occasionally ...

Resolved! How to charge shipping multiple times for multiple quantities on single item?

I recently posted a listing for computer monitors. I have the packaging and ability to send them individually, but a customer just bought 3 of them. This in itself would not be a problem, but eBay automatically combined the order and only charged the...

Misrepresenting the location, and subsequently enjoying a 21-day delivery window ?

Hello eBay Customer Service,I hope this message reaches you well. It's with great concern that I bring to your attention an issue affecting the integrity of the eBay marketplace, specifically related to dishonest shipping practices that are detriment...

Does The eBay International Shipping Program display personal information on Customs forms?

Hey - sorry for what I’m sure seems to sound like a sketchy title haha.I am involved with some niche collecting communities on Facebook. About a year ago I had a very negative interaction with a person in one of these groups - I won’t get into it but...

SpeedPAK says delivered but not to me.

SpeedPAK says my package was delivered to me on November 24, 2023 at 16:12 PST.I never received it.I just left my USPS office and they are unable to track delivery because SpeedPAK tracking number is not in the their system.What do I do next to locat...