Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Change handling time

How do I change my handing time?

Forgot to add a different condition

So I placed some shoes on ebay but when I placed them I put new condition because I wanted them to sell faster but they really are pre - owned and someone bought them and I don’t know what to do. Can I contact the authentication? Is there a way to ch...

Resolved! eBay shipping labels not working??

Is anyone else having issues trying to generate shipping labels tonight?

Show buyers it works before shipping Example Christmas Lights

Tip of the month:I have been doing this for a couple of years. I sell some lighted Christmas items, after it sells I plug it in and snap a photo to send to buyer showing it is in working condition before shipping.I always get a wonderful answer from ...

Resolved! Edit shipping policies

I wanna delete my one of policy so its not able to delete that policy because it is associated with active listings. so how to move my listings to another policy to delete it ?

eBay claims Buyer requested Ground Advantage, when I had Economy Shipping listed on a book I listed.

I have a shipping question for the Community.... I recently sold a book and offered FREE SHIPPING.... The book sold and when the order details calme in it said..... "The customer requester Ground Advantage." i know I wouldn't offer Ground Advantage o...

Did UPS/ Fedex raise shipping rates over the last few days?

I was punching in estimated package weight and dimensions for a package and it seems like the charge was considerably higher that what I had anticipated. Could be that the state/distance for this particular item to go to made the difference, but **bl...

Shipping labels

Is anyone else having issues with shipping labels? USPS labels? Payment gets processed but then no label is issued for me to print out.

Scanning USPS Scan Form at Self-Serve Kiosk

Is there a way to scan the USPS Scan Form at the self-serve kiosk? The PO I use is busy and being an avid user of the scan form, I would like to continue this convenience with the kiosk if possible.

Miscalculated shipping

Hi, It's been a while since I've sold on ebay and I miscalculated my original listed shipping cost at £1.55.The item has now sold, the buyer has paid for the postage and the item. I bought the £1.55 postage and went to the post office who informed me...

Global shipping

I have just had my global shipping parcel picked up by parcel force. I originally wrote the ref number next to the recipients name for parcel force to print out on label. I have just realised they have just printed GSP as the name. How can I make sur...

Resolved! 🚨DELAYED USPS PACKAGE ANNOUNCEMENT! SAINT LOUIS MO MERCURY LEAK AT LOCAL PLANT CAUSING MASS RE ROUT

This is a friendly PSA announcement to all buyers and sellers on the platform, to expect a possible delivery delay. I've just been informed by my local post office that SAINT LOUIS MO PLANT has experienced a mercury leak and has shut down completely,...

Shipping a $1,500 item

Hello! Long-time reader/first-time poster here. Today I sold a bracelet for $1,500. I was researching shipping insurance & my takeaway is that items can only be insured up to $1,000. Is this correct or am I missing something? Any guidance or wisdom w...

Resolved! What am I missing? US shipping

I received a message from a buyer in Puerto Rico saying it's not letting her buy/make offer on an item. (I'm assuming she tried to make an offer and got an error message, thus her question to me.) This is what my shipping shows. (I don't ship interna...

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eBay International Shipping countries

I was wondering, for those who use eBay International Shipping, do they show the UK, Great Britain, England, etc, as a ship to country? As far as I know, I have never set any exceptions to the program, going by what eBay has as exceptions, like Russi...