Shipping

Forum Posts

Sorted by:

can you change the shipping method?

I use Endicia but they are down right now so I printed labels off Ebay. I ran into one issue. The buyer had selected Media Mail which is what I offered. The box was heavy though and I would normally have checked Ground Advantage to see if it's less e...

Resolved! Item marked as delivered but not received

I bought a watch on Friday from a seller based in Los Angeles, over the weekend the item was not shipped. On Monday morning it showed shipped and then couple of hours later it showed as delivered. As I am a USPS informed delivery member, this shipmen...

Shipping

I am sure this has been asked a 100 times. So I apologize. Why is it that eBay is charging a buyer $17.65 for shipping, but I am only getting charged $11.43. I use USPS ground advantage.

My Label Printed With a Bunch of Gobbly-bleep

I printed this label today and the top part printed with all these weird characters. The rest of the label was fine. I took it to the post office and the girl at the counter scanned it and said it should be fine since everything else printed okay. I ...

USPS charging accounts after overweighing our package

This past year, the USPS took it upon their self to make new rules to charge sellers if their packages weigh more than what they stipulated on the mailing label as opposed to just sending the package back to the seller like they used to do. Odd, in a...

Selling Shipping Samsonite

Hi just wanted to get a little input. I’ve been selling on eBay since they started up in 2000, I don’t have too many transactions (600+) but I’m not a rookie. Others than how much the eBay percent of sale has climbed (and I’m not going into that as i...

Post Office = Snail Mail?

Recently I read on another topic that the good old USPS was having an unfortunate "slowdown." I immediately thought "Compared to who and/or what?" Just curious. This isn't an election year. The PO doesn't have to prioritize those magical, mystery, mi...

International shipping pricing

I only ship internationally using eBay's International Shipping program. This morning I had a potential buyer reach out, from Australia, as the price eBay quoted was too high, in his opinion. What recourse do I, or the customer, have to investigating...

Incorrect International Shipping Rates

Sorry if this is an old issue but I've been browsing and can't find answers to my problem, just some outdated old threads. I sell sports memorabilia and occasionally ship hockey stuff to Canada. Because of all the griping about EIS I've added direct ...

Overseas buyer wants refund

Item sent a few months ago. Supposed to arrive to within a month of being sent.buyer says it never arrived and wants a refund. Do I have to refund what it cost the buyer in shipping as well?

Seller trying to find my location on google maps?

Why would a seller contact me for my shipping address (correct address is on eBay, I have made multiple purchases in last year) stating they are unable to find my location on google maps? I live on a ranch in the middle of no where, not in town. Fran...

CAPPED FINAL VALUE FEE WITH UPS $999

So ebay has made a change to their final value fee with UPS and it is capped at $999 so if you sell an item over that amount you cannot get insurance to cover the full amount that you sold it for. I have reached out to eBay and they state that "there...

Shipping notification to buyers

When you look at your orders in My eBay they are marked shipped even if only a label has been created. It shouldn't be marked so until the item is actually in the possesion of the shipping agent.

shipping method changed by seller when buying shipping lable

So a seller listed item with USPS PRIORITY MAIL shipping, I won auction, he then shipped it with low cost UPS GROUND, and kept the difference.]TI requested refund for the extra shipping cost, but they will not refund the difference back. Is this cons...

eBay Shipping Label - Insurance

A buyer has bought two of my auction items. I'm going to put them in the same box and purchase an eBay Shipping label for UPS as I always do. I also always purchase insurance, but it won't let me specify an amount that is above the selling price for ...