Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping

I sold 16 pairs of earrings and want to ship it one package, how do a label for that ?

Resolved! USPS ATLANTA DISTRIBUTION CENTER

There is a huge issue at the Atlanta USPS Distribution Center. There has been no movement on my last 3 orders. I spoke with a representative and, as they are saying on the news, expect to experience long delays. It may be weeks before this is resolve...

New default shipping rates email/message

Just received an email that the default shipping rates are going into effect, and will show eBay label discount shipping rates to the buyer. I do not inflate shipping rates, and frequently refund excess charges. Since eBay takes their % off shipping ...

If you ask a question or seek help with a problem -----

At least have the courtesy to monitor the answers and respond to the replies. Many (admittedly not all) are asking for help and then ignoring the responses. Many of us here spend our own time and effort to help. And it all seems like a waste of time....

Shipping funds

ive never received any of the money I posted on sales!!!!

shipping discounts to buyers has this changed?

I have never offered shipping discounts to buyers. I always keep the ebay discount. but on my last sale the buyer paid the same as my shipping cost. I was puzzled . so this was on calculated shipping. I went to shipping preferences then shipping disc...

eBay International Shipping - tracking

eIS shipments no longer have EEUS tracking exclusively. I've seen a few different tracking number prefixes recently including EPG for ePost Global and PBX for Pitney Bowes. eBay is also showing a lot more tracking detail with the new "Step" tracking....

Support's response RE to late scan of my package

I realize some are going to tell me that I need to go to the post office and stand in line and watch them scan my package. Other than doing that, what are my options? I have never in all of my years of eBay since 1995, ever shipped a package late.

Item sent to Hawaii Ground Advantage Still in Transit After 3weeks.

I sold an Item to a buyer in Hawaii, sent it out Ground Advantage and its still shows in transit after 3wks. Contacted Buyer and they said they've had items lost before. I've never had an item not delivered. How do I handle this? Thanks

Fedex double charging for shipping?

We sent out a tire a few weeks ago and customer requested fedex even though he hadn't paid for fedex, so we sent it fedex at the weight and dimensions put into ebay for shipping.The price calculated by ebay and charged to our customer and what we pai...

Resolved! One listing, multiple units of inventory, best packaged individually, can't figure out how to split

I have a listing for steel wheels that weigh 62 lbs each. A buyer bought two of these and purchased shipping through ebay. I can't touch the rate through ebay with my own shipping accounts so I want to purchase the labels through ebay. When I click t...

Lost of parcel due to incompetence

I had an issue with a carrier of one of our sellers, a carrier of a parcel costing me $200 was lost due to incompetence and lack of crude and actual assistance. A parcel I ordered was delivered to the address that was similar to mine which was slight...

Resolved! EBay Standard Envelope When Shipping to Puerto Rico

Hi, How could I avoid having to cancel some orders that are sent to PR using eBay Standard Envelope? Sometimes when a buyer’s shipping location is PR I am able to generate an ESE label fine. However, most times the ESE label will not generate due the...

Delivery on the east coast

Have sellers and buyers found problems with the U.S. Postal Service when it came to deliveries on the east coast? When I sold Yugioh posters that went to California and Indiana, those posters got there quickly. When I sold Yugioh posters that went to...

Sharing some info in regards with delivery issues with the USPS.

I have been a seller on eBay for over 20 years and a recently retired high level Mgr/Postmaster of 33 yrs with the USPS. I do have 2 eBay selling ID's. I would like to share some of knowledge on the USPS delivery process so if others experience probl...