Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Need to void a FedEx label and it won't let me

So I sold an item on Ebay and thought I would use the purchase a label option and picked FedEx, however when I did and put the dimensions in it said it was going to be $326 to ship it so I clicked the back button, but it still had the transaction go ...

Invoice for shipping

Buyer paid for two auctions but forgot to pay for the shipping. How can I send an invoice for the shipping?

It can't get any weirder than this...

I got an email from a buyer? saying item has not arrived yet. And yes...it was returned..."returned to sender"..."decreased". And it was opened and re-taped. Do I really want to tell the person he is deceased...and do I want to re-mail it at my cost?

Buyer cancels because he doesn’t know how to ship

Buyer canceled my purchase of speakers said usps could not measure them

Changed my Shipping Policy to remove discount, buyers still getting the discount

After years of selling, I only learned recently that you can charge retail shipping rates on items and keep the discount to offset fees. I changed my "shipping discount settings" to standard rates. I have roughly 60 items listed and today I sold an i...

how to allow shipping to Romania from Kazakhstan

hello tell me please how to allow shipping to Romania from Kazakhstan?

Your item arrived at our shipping hub. Your item is being inspected for longer then 1 day

Hello, I’m from Belgium and i recently ordered a laptop from a US seller on Ebay, i was keeping an eye on the tracking status because this is the first time i order something from there and i noticed that the tracking status was on:Your item arrived ...

Combined shipping

I'm new to this, I do not have a seller hub and wonder without that how do I let a customer buy more than one thing without paying double shipping? It's just small books so it won't cost more if I mail them together

No Receipt printed with shipping label

2024 UPDATE: I too used to be able to print shipping receipt on same page with shipping label. It was automatically populated with the shipping label. That has disappeared. I went through the steps to "change" and click on box to add "receipt and ins...

Parcel stuck at hub in Glendale Heights

Hi ! Ive been waiting on a parcel thats been stuck at the International shipping hub in Glendale Heights IL since the 12Feb. Ive read some online that it seems so be a common problem at that particular hub ? That you often have to wait a couple of we...

Does Seller Still Have A Responsibility?

If UPS or USPS tells you they lost, misdelivered, or damaged the package, and they tell you to file a claim, does the seller have a responsibility to do something? Since the buyer isnt the one who paid for it. what happens? does the seller still have...

Lost shipping label

I received a refund and shipping label on my i-Pad for an item. I cant print from my pad & Its not showing up on my home computer. Any suggestions?

Shipping services on my listing.

I have one shipping service on my listing but when somebody bought one it is giving me a different one. When I try and change the shipping service for that order the service that I originally had selected in my listing isn't there. Anyone know how to...

How to create a one-page "manifest" of all items shipping out, for easy acceptance scan?

I need to know the steps for creating a ....I can't remember the actual word so I'll just say manifest ....where all the labels you have bought for shipping out on a given day can be summarized on one page, with a single bar code that my mailman can ...

Resolved! Why is eBay deducting the shipping fee from my item price when the buyer paid for shipping?

I create a listing. I charge for shipping. Buyer pays for the item and is charged the item fee + shipping fee + tax. I should be sent the item fee + shipping fee. I purchase the shipping label. The shipping fee is now deducted from my item fee. The s...