Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Is anyone else stuck in Pre-shipment?

Hi, I shipped an item out on 12/17 but the tracking still says Pre-shipment. I was in a rush and just left it on the counter with the other packages. The buyer very nice but I'm afraid it won't arrive. Is anyone else facing this issue?

Resolved! why no acceptance scan at the post office?

I created a label for a poster in a mailing tube on Dec 14. I dropped it at the counter of the post office along with 6 other packages on that day, 5 days ago. Now I just noticed it is still has no scan in the system at all. Tracking number comes up ...

USPS shipping service during busy holiday season

I would like to make a positive comment about my experiences with USPS during this year's busy holiday shipping season. I had a few delayed packages, but those were all shipped Ground Advantage, and they all did finally arrive safely. None of my Prio...

Missing ref number on GSP package

Hi .. I normally deselect GSP but must have left it enabled on a recent sale, I did not connect GSP to eBay’s programme and just thought the card was going to a business address. I therefore did not include the ref number. My package was sent special...

USPS priority flat rate envelope

Why has eBay taken away USPS flat rate envelope as an option to ship? I use this more than any service and have been selling since 1999?

cant buy shipping

getting an error message. "something went wrong"anyone know when this will be fixed?

Israel eBay Blockade Continues

eBay implemented a "temporary" pause on sales to Israel on Oct. 13 due to "most major US shipping carriers are experiencing disruptions in service into the country". But all the major carriers have resumed shipment to Israel except for the area immed...

I was charged twice by Fedex for the same shipment.

I entered the correct weight and size of the package and generated an eBay label. I was charged the correct amount. In 8 days I received another charge to my account that exceeded the original charge. When I called eBay, I was told that they are just...

Resolved! I want to cancel a product

I want to cancel a product I made by mistake

Customs fees

Hello dear community, this is my first time buying an item from Japan and I'm clueless on how much I will have to pay for customs taxes. It's a Gucci coat price $900. Does anybody have any idea how much I will pay once the coat gets here to the State...

Misspelled address

Hey i ordered something something on ebay and and it went on the wrong address which was misspelled can you help me

Is your package size correct?

On the "Ship your order" page, seller is asked "Is your package size correct?", then is advised "Please make sure you enter the correct package size and dimensions to avoid additional charges from your chosen carrier (i.e., enter 14 when it weighs 13...

eBay standard envelope question

I sold a few trading cards recently and the tracking has been stuck at out for delivery for almost a month. Because of this, my funds are remaining on hold. I have had no contact from the buyers in these cases, so I am assuming they received the item...

International shipping program, France not showing as option.

I have a buyer in France interested in a comic book I am selling. I am enrolled in the international shipping program and I do not have France excluded anywhere on the site. But France is not showing up as a shipping option. I did a little research a...

Resolved! Bulk Shipping Labels printing in Landscape instead of portrait

The last few days I have been having an issue with my bulk shipping lables printing in landscape instead of portrait. I dont not see and option to get it back to portrait. Also it want to print two per page instead of 1 per page. I use a Rollo printe...