Shipping

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Resolved! Ebay Standard envelope lost?

Hi this is the first this has happened to me. Buyer just reached out and said card he purchased never arrived. I checked tracking and it's been stuck in destination processing June 5th and was supposed to be delivered by June 9th. Is the envelope los...

Password????

Has anyone else been asked for and how common is it to provide a password before getting a package from a carrier? I have been an eBay member since July 2011 and have never been asked for a password to receive a package I ordered from another seller ...

Resolved! Shipped, but Awaiting Shipment? Hmm

Shipped, but Awaiting Shipment? Hmm

Resolved! New International Shipping Program Returns--Money Back Guarantee Claims

New program sounds great, as ebay would like us to believe. However, I'm not so sure. One question: If buyer claims "item not as described" (buyer's remorse claim) as they often do to avoid paying return shipping, what happens? Does seller still keep...

The buyer paid the $45 shipping costs. The postage label only cost me $27.

The buyer paid the $45 shipping costs. The postage label only cost me $27.What happens to the difference?

Shipping to Canada from US question

I have a few items up for auction and I specify NO International Shipping. I'm also providing FREE SHIPPING in the US, for these items. I've been asked if I would consider shipping to Canada? I would consider this, if the buyer would pay for shipping...

eIS (eBay International Shipping) cannot combine shipping on different items ordered together?

I was switched to eIS back in February and I sell quite a lot of items all over the world via ebay GSP and now eIS. In the past, if a customer ordered multiple different items together, GSP automatically combined them, although often overcharging for...

Wrong carrier entered on tracking

How do I edit the tracking info I provided for an item I shipped. I entered fed ex instead of usps

Ebay shipping fees

I purchases 2 books from the same seller but ebay shipping has charged different amount for the books . one book is 34 USD and the other 60 USDthe seller promised to refund me but doesn't know how to deal with because the shipping is handles by ebay ...

ebay charged $153.76 for 3lb package shipped domestic? Package contained tennis racquet weight 11oz?

Customer service was not able to explain how ship cost of $153.76 created for 3lb package, been promised that issue will be escalated after 3 weeks back and force on phone.Been told to talk to carrier USPS, USPS requested ebay Revenue Assurance ID/US...

Ebay listing that a product was delivered to me between Nov 6th-8th but it is Oct 31st do not like!!

Can not find a way to contact Ebay to go to (my Ebay) and correct their confusing misinformation. I thought that someone somewhere were scamming me because I have been doing front yard work all day and received other items via UPS from Ebay today and...

Help to resolve an issue

Hello I have a problem with a product I purchased and I received something different. I live in Mexico and I made a purchase from a seller in the US of a pocket watch. Use the "eBay International Shipping" service since for years it was the most reli...

International Shipping Program

I can find no way to opt in to ebay's International Shipping program where items purchased are sent to an ebay hub. The instructions say that you can opt in or out through Account--Shipping Preferences. But there's nothing about the International Shi...

New seller questions

How do I revise the shipping options for my listing once it's active? Or do I have to create new listing to do this? And how do I determine fees applied, so I know exactly what I'm netting? Thanks!