Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

International Shipping

Hello! Looking for a good contact person for this.I'm in the US and recently sold to someone in Canada. Problem is that the shipping amount that was charged to the buyer was $10.00 less than what it should have been. I'm guessing the listing took the...

Accidentally paid twice to ship same item. How do I get a refund for one of my shipping labels.

I brought up the shipping label for an item item I sold but then accidentally logged out without printing the label. Went back in to (Ithought) print the same label but the label that came up was a totally different label for the same item & now I ne...

Can you view tracking on USPS website? It is not working for me 3/24/2024

Whenever I input a tracking number on USPS to check the status, it does not work. I get a white screen. It was working fine for me earlier this week. I tried last night (3/23) and again this morning (3/24) and I get the same blank / white screen. I t...

Help -- Shipping Advice

I am new to eBay and have sold a framed print that is 36" x 30" x 3". I stated clearly that shipping was the responsibility of the buyer and the cost would be determined after the sell based on buyer's location. I sold the print yesterday .....1. eBa...

Final value fee percentage charge for shipping cost

I do not understand why the seller is charged the final value fee percentage on shipping cost in which the seller does not receive as income. The only income generated is the sale of the product/item. I feel like shipping cost should be a wash for th...

Buyer wants to combine shipping on two separate auctions.

Hi, I have a buyer that won an auction and plans on bidding on a different auction of mine. I purchase labels directly from ebay and select the shipping options prior to the sale being made. He would like to know the shipping costs for the two items ...

Can not send combined international invoices anymore???

Good Morning, I have an international buyer who bought 7 items and is requesting a combined shipping discount,when I try and click on the send invoice option it goes to a screen saying can no longer send international invoices. Anyone else dealing wi...

how can I send a seller an new invoice for the additional postage fee

eBay International Shipping

Dear ebay customer service, I want to go ahead with the International shipping to sell my products. Kindly guide me as how to ship my products to Ebay for selling

Resolved! Buyer Paid for Item but disappeared on Local Pickup

Greetings,I just sold a rather large item. The buyer got a good deal. But all over my auction it clearly states Local Pickup Only in Pasadena CA. They're 1700 miles away.There were moments where this buyer should have said they didn't see or misunder...

WHY can't I figure how to post free shipping?

I'm confused. I'm trying to post an item for sale but can't figure how to go to advanced post so I can offer free shipping. Puleeze help, thanks. (Where do I find the Advanced sell posting?)

restricted item in Ebay Global Shipping confiscated

purchased a 19th century Tea Caddy from seller in UK. He shipped to USA using Ebay Global Shipping. the Caddy was deemed restricted and confiscated...not returned or sent on. refund was received. But no explanation as to why was given. Spent several ...

overcharge for shipping

What kind of scam is Fedex running? Shipped 2 lb item FL to TX that was quoted at $11.60,now billed an additional $74 =$85.The Fedex amount was stated as 94 lbs, and something the size of a car trunk space. How can anyone sell for profit with scams l...

what if your order arrives and is not complete?

after opening the box i found out that some of the contents were missing so i then emailed the seller about the missing item and was told to contact the shipping company and was told by them that a file would be opened and they would email me with wh...