Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Chinese shipment tracking seems to have ended with 'arrived at destination country airport'

that was 4 days ago. airport, so assume came in on a plane, which means it wouldn't be sitting in a trailer on a ship awaiting Custom's purusual... right? I thought there was usually some sort of hand-off to a (in my case) U.S. based delivery service...

Item rejected by customs on destination country

Hello there.I ordered a couple items which were sent just fine, the seller asked a few more details because customs on my country sucks. Still, when the package arrived at customs, they said that there was missing information about destination and ev...

Sending magazines via media mail

I want to list a number of magazines in one listing and trying to decide how to set up shipping. I looked at a bunch of listings for magazines to see what other sellers were doing. Every listing I looked at was listing shipping as via Media Mail. It ...

Printing label

I am having trouble with an error in printing a label. Anyone else experiencing this ? Error states Something went wrong and we were not able to generate the label.

Shippin valuable coins

What is the best way to mail valuable coins or paper money and have it insured?

Harmonized Tariff Code? Scared

This is my first time shipping internationally to Canada. I believe I have found the correct harmonized tariff code at 8414.59. It's a airbrush spraying booth with fan, 6ft exhaust and LED lights. What happens if I am wrong? I'm trying to get under E...

Complications in shipping, and now no tracking?

First things first, I bought a new graphics card recently from a reputable but new seller. Luckily they are very communicative with everything that has happened thus far.1. The seller shipped the package 1 day after purchase. Tracking info showed it ...

Free Shipping

Hello,I haven't sold in a while, but I'm trying to list an item with free shipping and I can't seem to make that happen. I checked the circle for free shipping, but then when I look at the preview, it has Calculate shipping. Please help! Thanks!Kay

Shipping

I charge shipping costs the buyer and I am losing money. If I use the USPS shipping materials the cost is sometimes more than the price of the item. If I use my own boxes, it is still sometimes more for larger items. I am asking for some advice to le...

Order to cancel by order due to wrong orddress

I was asked by the Buyer to cancel his order after he paid due to the wrong address which o did but it doesn't show cancelled

Anyone notice shipping label cost increase this week (July 29, 2024)?

I sold an identical item to the same buyer that I shipped to last week. Cost for FedEx Ground label was $10 higher than last week. But - Buyer was charged sane shipping as before.

User name is different than buyers real name problem

Hello For the speaker I purchased, my Ebay username was entered as instead of the buyer's name and surname information. For this reason, I cannot receive the product from customs in my country. I request you to update the recipient name as buyers nam...

Shipping Charge Errors in Auction Listings

Didn't see my first post make it up, so this could be a duplicate and I apologize if it is. I sell Trading Cards on eBay - thousands each year. In order to avoid losing between 25 and 40 cents per shipment in material costs, I use flat-rate shipping ...

Strange Ebay shipment from Ebay Headquarters?

I have in my UPS account a notice that I will be getting a 5lb package from this address....... Ebay Inc, 2025 Hamilton Ave , San Jose, CA, 95125-5904, US I currently have no outstanding orders from anyone, including non-Ebay. Does this make any sens...

eBay Standard Envelope Cost

I am selling a single postcard BIN for $19.99 + $1.15 shipping cost. Does this still qualify for eBay's Standard Envelope as the combined cost of the card plus shipping is over the $20 limit? Thank you in advance for your help!