Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Is it possible to use ebay standard envelope to ship seeds?

It looks like the "ebay standard envelope" (as described at https://www.ebay.com/sellercenter/shipping/ebay-labels-services/ebay-domestic-shipping-services/ebay-standard-envelope) was created to be able to ship certain categories of goods (stamps, co...

Adjusted shipping fee

Is there a way to dispute an adjusted shipping fee? My buyer paid for shipping for 6 pounds. When we packaged the shipment, we decided to double box it. We reweighted it and it was 8 pounds. Today I received an adjustment to my shipping fees and they...

Sellers Cheating the USPS

I've noticed a trend while looking up some auto parts. They're shipping via USPS media mail which is very inexpensive compared to priority mail. This service is cheap to help with shipping such things as textbooks and such. Brake pads come in a box t...

Just made my first insurance claim for the ebay flat rate envelope

It was an easy experience. My card did not show up, so I submitted a claim after the allotted time. The customer spent 3.50, and I got 2.50 back, which was the cost of the card. I did not refund the customer right away; I asked them to be patient, bu...

I forgot to add the second address when I shipped,what to do

I thought it was a username or something, I didn’t know it was for eBay’s use

Ebay not letting me void shipping label

Every time I click on void label it takes me to a page that says "This shipping label can't be cancelled".

USPS terms used

Is there any significant difference between 'moving thru network' and 'in transit to next facility'?I have a pkg scanned 2 days ago in Tampa FL and I live across in St Pete. No new scans in 2 days.

Authentication delays?

I shipped two pairs of shoes same day, 1 went to the Vegas authentication and the other went off to New York or somewhere around there. the second package took a day to be authenticated and the buyer received it a day later. the first package was rec...

Label Maker

Looking to purchase an economical as well as practical label maker for Ebay occasional shipping. Any recomendations? Or things I should consider?

Shipping 2 shirts in a single package

A buyer bought two t-sirts (same design but two different sizes). For some reason e-Bay made him pay for two separate shipping fees. I would assume that since both shirts are to go to the same buyer and to the same address, I could ship them in a sin...

Buyer provided wrong address, item Returning to Sender, what to do?

Hello everyone, a buyer provided the wrong address for the order and now the item is being returned. I reached out to the buyer and he stated it was his oopsie and provided the correct address. Should I resend the item and provide the new tracking? S...

Problems and Delays with USPS in Georgia

This is the problem we have in Georgia with mail.https://www.fox5atlanta.com/news/usps-mail-delays-postal-workers-speak-out-as-senators-demand-accountability

How to set the shipping address and return address?

When I click on "Account" and then click on "Address", the interface automatically jumps back to the homepage. What's going on with the operation page on eBay? Are you teasing me? Can you hire a better programming team and add a professional human cu...

Buyer asking for my name and address

The buyer is asking for my name & address. The item hasnt even been delivered to the address i have posted to yet. They want me to send them invoice (I'm a private seller) so they can ship item to their country. I sent to the UK address provided on E...

Customer used a mail forwarding service and items arrived damaged

A customer purchased fragile product from me and had me send it to a mail forwarding service that then sent the package to a foreign country. The items arrived damaged and he wants a refund, the package was insured up to 100.00 and the item was sold ...