Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Items

I received four separate emails saying my items were delivered. I went to my locked mailbox and found only one item. All the items I ordered were from different sellers. The app is not letting me report, there is no link when I click more actions. Pl...

I made a mistake on package size and weight.

I have a listing which will end tonight with one bidder. I realized a couple days ago that I have the package dimensions and weight wrong. I have it listed as 36x36x10 in and 10 lbs, however, it's actually 24x32x4 in and 18 lbs. I messaged the bidder...

International Shipping

Hi, I just sold an item ( Fishing Rod ) that needs to be Internationally shipped to Iceland. We've always shipped Internationally using Ebay's Global Shipping Program. However, the Invoice for this item has not automatically chosen Ebay's " Global Sh...

How do I confirm an item has been picked up by a moving company the buyer hired

Hello, I just sold a couch to a buyer in Oklahoma and I am in California. The buyer is paying a moving company to pick up and deliver the item. How do I show proof of pickup to Ebay if the buyer will not physically be here in California? The moving c...

Resolved! International Shipping

Where will it say if you're allowed to do International Selling?

FEDEX and or EBAY IS OVERCHARGING CUSTOMERS and making millions

for about the last 18 months, I have had ebay messages about FEDEX Shipping adjustments, most of the time the cost DOUBLES. I recently shipped an item from KY to MI. I put in the EXACT dimensions of the box, the weight, and rounded up on size and wei...

Item is technically 152 pounds, and freight—what happens if I ship it regular FedEx/UPS

Hi all: I’d like to list an item that is 152 pounds and therefore freight in the eyes of FedEx and UPS. It’s been a headache trying to figure out shipping freight (never had to do it before) and for those who know, eBay isn’t much help when it comes ...

Resolved! Non-machineable stamps, postage.

I'm finding a lot of info about printing shipping labels either from ebay or other outside sources but I'm finding nothing about how to get a label printed without purchasing postage. The reason for this is I ship trading cards and have gotten a coup...

Default shipping

So will default shipping stop being added to our taxable sales as were not the one seling the shipping were only offering shipping through the ebay platform i dont think its right for us the seller to be taxed on money we dont get its more being put ...

Resolved! I sent the wrong item to a customer through EIS and need to stop the shipment

Hi Community,I discovered today that I sent the wrong item to a customer in Australia. The item has not yet made it to the Ebay International Shipping hub in Glendale Heights, IL since I only sent it yesterday. I've tried talking with ebay on the pho...

"The package weight is not valid or is missing" when including International Postage

I'm getting "The package weight is not valid or is missing" error when I try to revise a listing of two polo shirts to include international postage. I'm selling from Australia and use kilograms & grams (kg & g) for weight, and even combined, the tot...

Packing & Shipping: What not to do

Dropped off packages at the post office and spotted seven med flat rate Priority boxes in the laundry hamper for prepaids - all with a massive gap like this: I see this happen all the time. I've received many packages just like this, often with damag...

eBay Making Seller Give Refunds Because of Slow/Incompetent USPS

Twice in the last month, eBay has sent me threatening emails, saying the buyer did not receive the the item and they were freezing my funds until I make a refund. The last time, the seller was thousands of miles away and complained after only four da...

número de seguimiento de envío

Auriculares de carga de radio bidireccional Walkie Talkie de 100 millas de largo alcance . PAQUETE DE 2 GMRS ~- Envío: Gratis SpeedPAK StandardUbicado en: CN, China Hola , no se me ha proporcionado el número de seguimiento de este artículo y en mi pa...

International Shipping Bug

Since there is no bug report page and they AI help is utterly crap hope someone can look into this: Item:https://www.ebay.com/itm/225093310492 Shipping is worldwide (with quite a few places excluded). However, New Zealand and PNG is NOT excluded from...