Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

New listings not saving edited shipping cost

I tend to offer free shipping for all of my listings. I have Business Policies activated (though I'm considering turning them off), and all of my shipping policies for the various couriers are set to default as "Free Shipping". However, as shipping p...

Can I order and have it shipped out of state

Want to place a item to ship to different address with out changing mine

Ebay standard envelope categories

I sell vintage paper matchbook covers that have all of the matches removed from them. The category they are listed in is Collectibles & Art>....Paper>Matchbooks>Advertising. This category is not included in those that allow for ebay standard envelope...

Shipping costs more than the buyer paid

What do I do if the actual shipping charge is more than the buyer paid? Do I bill the buyer or eat the cost? Or can I choose a different shipping method that is closer to the price paid?

What is eBay Shipping Protection Plan Claim?

Does this claim protect the buyer or seller? Thanks.

Order did not arrive

I ordered an iPhone on the 9th of September 2023. And it is 07 November 2024, and I haven’t gotten anything

Issues with eBay shipping charges

Ive been quite perplexed by EBay’s shipping charges that claim to get you a “preferred rate”I made a sale and had to pay out of pocket for shipping by 8$ as eBay’s calculated rate was incorrect. Why even offer this if it’s just a lie? Am I missing so...

international shipping question

I offered free shipping on an ebay item that sold internationally- do I only pay to ship it to the domestic hub OR do I pay for ALL the shipping cost? It appears that my purchase of shipping to a hub in Chicago was debited for about 9.00 but I see an...

How to post shipment delay due to holiday vacation?

How to post shipment delay due to vacation?

How can I offer free shipping without a tracking number?

Hi, I sell small inexpensive decals and stickers ($4.00 up). I used to be able to stick the sticker in a regular envelop and mail it for 50 cents but since I have to use the Tracking number and the post office now uses zones, that $4 sticker now cost...

UPS Claims

Hello Friends, I had two packages lost by UPS. I issued full refunds to my buyers and filed claims with UPS, but the process was very frustrating. First, I encountered a robot that wouldn’t connect me to a human without answering multiple questions, ...

USPS returning all Standard Envelope packages

Yesterday the USPS rejected 26 standard envelope packages (all #10 envelope size) despite not only being 100% packaged correctly, weighed and paid correctly PLUS I added a small sticker saying " Plus 46 cents Non Machinable Surcharge" and the 46 cent...

Need help on combined shipping.

I sent my weekly offers to interested customers. A customer is interested in buying two items, but is unable to request combined shipping for said items. Am I missing a setting or is this not an options when you send offers?Thank you for any help on ...

I am trying to make a listing and my shipping options are no longer there.

I am trying to make a listing and my shipping options are no longer there. How do i correct it. It now is putting business policies there

Makeup Shipping

Hey team....I have just started dabbling in makeup and am wondering if I can ship with eBay standard envelope. Obviously, profit margins are tight on makeup, so I want to get the most out of my sale. I have seen some places you can and others you can...