Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How do you fix tracking number as a seller?

As a seller I made an error entering the tracking number? The item has made it too the buyer but since I entered tracking wrong how do I get paid?

Shipping books

Hi all, I have a question on shipping individual books. I see a lot of books selling in the $4-5 range with free shipping. My question is how to ship single books and still make a bit of money? I know they would ship media mail, but even then, I don'...

Resolved! Can not print labels "Something went wrong"

If anyone else getting this message right now while trying to print labels

SELLER IS INFORMING ME THAT SHIPPING RATE CHANGED

I don't purchase from eBay often, but when I do, I normally don't have any issues. This particular transaction has been nothing short ofdisappointing. I made an offer for the item, which the seller accepted. I received a message the same day asking m...

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Using Fedex Ground and the label comes out with both a Fedex and USPS Tracking

So my son printed a label yesterday using Fedex Ground Economy and I noticed the label came out with both a Fedex Ground Tracking, and a USPS tracking number. It had a "S" in the square which I thought stood for Fedex Smart Post, however when I went ...

shipping dimension upcharge

Has anyone noticed an upcharge on USPS ship cost where the dimensions don't warrant the extra charge? Example: 12x12x3 vs 12x15x3. I do understand the oversize package girth but realize the examples are well within range. Is USPS now using any dimens...

Ship Via UPS Stores Insurance Maxes at $1,000?

I just read in a couple of places that if you drop off a shipment at an UPS Store UPS insurance liability tops off at only $1,000 - despite additional insurance having been purchased. For items over $1,000 the package has to be given to an UPS driver...

bought an item and immediately realized the shipping was incorrect

Purchased item and immediately saw shipping address was incorrect. Sent a number of messages to seller within 3 minutes of purchase. Seller responded that it was too late to cancel the order and that I needed to contact Ebay Customer service to make ...

Bulk shipping nighmare

When you go to bulk print 20 labels and 15 are paid and 5 failed, then you go and bulk print the 5 that failed how do you go about printing the scan sheet where all 20 are on the scan sheet? How do you print the 20 labels? I was clicking around tryin...

3rd party shipping companies

What companies do eBay consider as 3rd party shipping?

Shipping address updated after shipping. Too late?

Hi. Today I noticed that my shipping address was wrong. I immediately updated it. But I'm concerned that the order will go to the old address as it's already been shipped and is en route from Europe to me here in Canada. Should I be concerned or will...

Shipping to Canada

Right now I only ship to USA but I want to add Canada, how do I do that? Thanks!

No option to void my shipping label

I need to void a USPS label that I sent to a customer for a return package because they no longer need to use it. When I went to void it, there is no option to void, but there is an option to cancel the label. Is this the same thing as voiding and wi...

Shipped computer internationally, arrived dented plus RAM isn't the brand shown in listing

I'm in the USA. I shipped a Dell Precision 3630 to a buyer in Spain. I've shipped a lot of smaller computers without issues but apparently I'm not so great at packaging these Precision 3630s. Or, at least I didn't do a good enough job for a trip to S...