Shipping
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eBay needs to do better

How come I buy something from October didn't receive anything as yet and EBay isn't doing anything about it

User avatar by Rising Star
  • 153 Views
  • 1 replies
  • 0 helpful

Resolved! Delivery attempted when business closed for day, package marked Refused

I get all my eBay deliveries sent to work. Yesterday USPS attempted delivery of two packages at 6:03 pm, after the mailroom was closed for the day. Instead of marking the tracking as Business Closed and trying again the next day, they were marked as ...

Resolved! Buyer changed his mind with "Ordered by mistake" 5 days after ordering and item shipping

Hey all, Last week I sold and shipped an a couple items, which are "Out for Delivery" currently. The buyer just messaged me with a cancellation request saying he "Ordered by mistake" and wants to return the items. He said his son ordered what he thou...

User avatar by Adventurer
  • 393 Views
  • 6 replies
  • 0 helpful

Buyer wants to make an exchange

Hello all! I tried to find a similar post but I can't. So a buyer wants to exchange a pair of shoes for a bigger size. I just don't who pays the shipping? Does the buyer pay both return shipping and the shipping again to for the correct size he wants...

User avatar by Adventurer
  • 227 Views
  • 2 replies
  • 0 helpful

Is it worth taking someone to small claims court($760)??

I purchased a bag from a seller and requested to return it because it was literally 'trash' on the inside and the buyer didn't disclose that! I had a really hard time getting a return label because each time I would open the label it would show the i...

User avatar by Pathfinder
  • 1186 Views
  • 5 replies
  • 0 helpful

Wrong Item Sent, Seller Pays Return Shipping

So I was contacted yesterday saying the seller sent out a wrong item to me. They asked me to return it to them, they would pay return shipping, and they'll ship me the correct item. I don't really want to pay out of pocket for return shipping first, ...

FAKE ACCEPTANCE SCAN and eBay Does Not Care even with PROOF

An eBay item showed up on my Late Shipment Report because USPS DID NOT provide a real accepted scan, they provided a FAKE acceptance scan. Item was paid for on Sunday, I shipped it on Monday and dropped it off Monday afternoon.Based on the USPS track...

Resolved! Costs for using Global Shipping Program and offering flat-rate shipping charges?

Hey guys,Looking for some help here. I have a listing that I set as $5 flat-rate shipping. I also added the Global Shipping Program option. I just had a buyer message me asking what it would cost to ship it to Mexico, and I'm not sure what to tell th...

Scammer? What to do?

Recently I had someone purchase 3 of the same game from me. I thought that it was a little odd because people generally only purchase one game to play on their system. I proceded to send the item out with two tracking numbers because it was cheaper f...

Seriously.... How do I get a refund? Seller not replying.... (long story btw).

Hello there. The question above may be obvious but it's pretty complicatted... First, i'm kinda new to eBay.. just want to make that clear. So on November 24th last month, i've bought a 12 month Xbox Live Gold card "sealed" for $40 from a seller. The...

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Local pickup - does this affect ratings? Or does eBay "see" it.

So my buyer is picking my item up...something that rarely happens but I do offer it as an option. And my question is: Does eBay automatically realize that when the customer chooses "local pickup", it should not impact the one-day shipping thing. Or i...

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