Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! No tracking

So I ordered an item and the seller refuses to provide tracking. Says I would've had to pay extra for it but PayPal provides that. Guess they didn't use PayPal. Nothing was stated that there wouldn't be tracking nor was there an option to pay extra. ...

Resolved! Combining shipping buyer has paid and wants to hold order?

HiI have a great buyer - she won 2 auctions from me last weekand has paid. Shesent me a message that she is biddingon auctions that are ending this Thursday so if I want to hold shippingand combine all she would be fine with that. I am all for saving...

Fake Bag Statute of Limitations for refund

Bought a luxury bag in 2016,just found out it'sfaks Do I have any recourse to get my money back? TIA

returns

Why is it ? That you purchase something from a seller , It takes two weeks for it to arive , then the item arrives not as described so you do a return and you cant leave feedback for this lousy seller

Free returns

Does free returns as a seller mean I have to reimburse initial shipping cost to buyer?

Resolved! buyer will not respond after 3 messages and leaving negative review?

I hope I am in the right forum and I apologize if I am not but this is the first time I have had a problem with anything Ebay. I sold an item (smart watch) and the buyer sent me a message stating that they "think I sold them a broken item". They then...

International Shipping label

Why the International Shipping label has only one page? I used to print 4 pages for custom form, I called ebay they said it is okay that I only have the front page, but when I called USPS she said I still need the page 2,3 and page 4 is my copy. When...

Delivery date worded differently on app versus classic site

On the app the delivery time for my listings shows "est. by" x date , so it's easier to point out to buyers that items may arrive a few days after that date. But on the classic site it's worded as "on or before" . That almost implies a guarantee, eve...

Third Party Shipping - Recommendations Needed

Hello, I am starting to get back into eBay selling and was wondering if anyone has reccomendations on third party shipping software/sites? I checked out ShipStation but after reading their reviews on Facebook, I was a bit hesitant. I have used Endici...

Resolved! Buyers leaving negative for USPS delivering items a couple days late! Anyone notice an influx?

These last couple months USPS has been getting alot of packages delivered about 2-5 days late and no its not to places that have had weather issues, I have noticed this trend over the course of a couple months, the crazy buyers then are blaming me an...

Resolved! Seller misrepresented item - do I hold out for full refund?

I recently purchased a quilt that was listed as a Pottery Barn Gray Velvet Pick Stitch Quilt. The seller included two pictures, which were somewhat blurry & difficult to understand. I recieved a different quilt, a Pottery Barn Silk Channel Two Tone Q...

Item arrived damaged due to how I packed it, buyer is friendly, I have questions....

I sold a metal sculpture to a customer who lives about 1500 miles from me. The sculpture is about 12” tall and has two pieces that stand out from the main piece, one about an inch, the other about two inches. I tried to package it very carefully but ...

Resolved! Long shipping times

Why does eBay "HIT" a seller for late shipment when it is the glorious almighty mpost office who has screwed up? I just recently got "HIT" for 2 cases. Heres the first one: (Keep in mind that January 25 was a Federal Holiday - MLK Day)Order details T...

Resolved! Received an item that was damaged with poor packing

I made a purchase of a vintage jersey sold to me by a seller during Jan 12th.The seller dispatched on Jan 16th and I have just collected the item from my postal office.The seller shipped the tracked jersey to the UAE on the 16th of Jan and it took we...

Padlock on seller’s shipping settings

There’s an auction item I really want, but the seller can’t tell me the shipping price for it because of the padlock. Although her other items can be shipped to me, and she knows the price, so she’s agreed to send it to me if I win and send her money...