eBay

How big of a box can I put in the FedEx Express Drop Box, and if bigger do I just leave it there?

I remember there being a crazily overloaded drop off bin for FedEx at my college with packages stacked up on top of each other just out in the open. Seems kind of unsafe. What is the largest volume box I can drop in the FedEx Express Drop Box? Can I ...

This return has been approved automatically, per eBay's Return policy.

I had a customer send a request to return something, say it didnt fit and Ebay automatically apprved the return. He later stated he misunderstood the item and the way it worked. does Ebay always automatically accept returns and make me pay for an ite...

Estimated Delivery Date

I sold an item on the 21st, with Priority mail shipping, but I also have my listings set up to allot for a 2 day handling time, so why would the estimated delivery date be today, the 24th? I actually do generally ship my items the same day or next da...

Buyer wants to return saying a part is missing...when clearly in pictures the item is there!!!

Ok I pretty much know that EBay always go with the buyer on refunds......Just want some feedback on this situation:Buyer says: "The transformer has been cut out of this. Please see the photo see the short red wires for the transfer is been cut. the t...

Item unavailable to be shipped

So I’m bidding on an auction item, but I’m unsure if I will get it or not (if I win, or course) because the description of the shipment says “ask seller for price”, which she claims can’t be calculated and there’s an icon of a padlock on “delivery” o...

Claimed opened on eBay and PayPal = lost of money

I recently purchase a iPhone X from a seller who said the phone was locked to sprint. Their very vague description didn’t said it had a bad ESN.... Long story short I opened up a case on eBay as well as PayPal. I was notified that I won the case on e...

Buyer has been refunded by eBay and I sent her a return label. She’s not returning the item. Help!!

Does the return by date change?

Hi, I sold an pair or motorbike forks on the 10th of Feb and the buyer was telling me that they do not fit, messages and pictures were sent back and forth and I came to the conclusion that their motorbike has been modified from standard hence why my ...

Buyer cut the tags off & sent it back - buyer automatically refunded.

After 21 years selling on ebay, we are no longer accepting returns. I sold an $80 jacket with free shipping (no more free shipping either). Buyer wants to return because it doesn't fit. I have measurements in all my listings. The return was automatic...

Post office closed

Good morning, Yesterday my post office closed due to ice storm. What do I do so this won't affect my on time shipping?

Seller sent return label through 'Messages'

I recently bought an item and it was the incorrect size. A replacement was sent, which was also the wrong size. The seller apologized and sent me return labels through eBay messages. I didnt recall this being the correct way to initiate a return, but...

Fed Ex Smart post rate increase

I did see one other post but was not sure how to add to that. Why the Fed Ex Smart Post rates have gone crazy I do not understand but that is not my biggest issue. Why when a buyer looks at shipping is not the least expensive cost shown? When I liste...