Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item sent brand new. Buyers claims it isn't new and case damaged after having item for month.

So I have been a member on ebay and never had a situation like this. I had sold a low cost item, a PS3 video game that was factory sealed as shown in my listing. It sold for $10.00 and 2.95 S&H. The item was sold on the 1/11/18. I shipped it on the 1...

User avatar by Adventurer
  • 300 Views
  • 7 replies
  • 1 helpful

current system status

why is there no announcement about not being able to buy and print eBay shipping labels since 10 am yesterday and when I check 'current system status' all lights are green? Is anyone else experiencing this issue?

User avatar by Thrill-Seeker
  • 121 Views
  • 1 replies
  • 0 helpful

Good News for INR claims for Drop Shippers

If you have an INR, Google to see if the address is a drop shipper. If the scan shows arrival at unit after the package is scanned as being out for delivery, eBay will find in the seller's favor for an INR to a drop shipper. I just saved the hassle o...

User avatar by Scout
  • 390 Views
  • 7 replies
  • 0 helpful

Resolved! Processing Exception. What is going on with my order?

Ordered my item on 1/25/18. Tracking shows it kept being bounced back and forth to USPS Atlanta. Now on its way but it is marked "processing exception".What could be going on here? Sunday, Feb 11, 2018 7:34 AM NORTHWEST ROCHESTER NY DISTRIBUTION CENT...

User avatar by Adventurer
  • 2814 Views
  • 5 replies
  • 0 helpful

Resolved! Incorrect "Shipping From" zip code appears below actual shipping address. How do I change it?

When I'm making a shipping label the incorrect zip code appears below actual shipping address as "Shipping From". How do I change that? I've gone to my personal address settings and changed all that (I used to live 9 hours away). There seems like now...

How to put item'e price on shipping label

I have sold an Item to a buyer in Australia for 40$. Now he is asking me to put a value of 10$ on the package when I send it to him due to the customs rules in his country. I can't find a way to put any price for the item on the shipping label. Is th...

User avatar by Adventurer
  • 534 Views
  • 19 replies
  • 1 helpful

Package with no scan

Maybe I am jumping the gun a bit but I want to get out ahead of this. On the 12th, I printed labels for 3 packages. On the morning of the 13th, I put them in my mailbox for pickup like I have done most every day for years. As of today (the 15th), the...

Resolved! Nilton cesar teixeira da silva

comprei um iphone x 256gb, o mesmo dizia que vinha novo e selado, peguntei ao vendedor por email se era desbloqueado e o mesmo disso que sim, que era desbloqueado, novo e selado. mais quando chegou aqui e quando eu abri vi que não era por que tinha u...

When listing shipping weight keeps changing without any revise!

I have listed and sold on ebay hundred of items, so I am not new to this. The last couple of auctions I posted Kept changing the weight! Original listing had a weight of two pounds, when I checked my auctions it was listed as 3 OZ! So revised the auc...

Is my item arriving today ?

Hey! I have been following the shipping of my item. It came from the US and I live in Canada. As you can see on the picture the item is on the move from Mississauga (close to Toronto). The drive time between Montreal and Mississauga is approximately ...

USPS tracking stuck at "Shipping Label Created"

Sold 2 of the items on 1/3/18, created and paid shipping th same day, dropped it off at the local USPS secure box on 1/4/18. Both of the tracking # is still stuck at "Shipping Label Created", went to USPS and talked to the supervisor on 1/9/18, she s...

User avatar by Adventurer
  • 2095 Views
  • 8 replies
  • 0 helpful

Expedited Shipping

I paid for expedited shipping from a seeler who says they are in colorado but item is coming out of pheonix I am in california the auction ended on Feb 7 I paid on the 8th but the package won't even be here until maybe friday the 16th.... how is that...

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