Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping costs VS Actual Cost

Why is it when I paid for an item shipping costs almost as much as the item itself, but when I recieved the item shipping was much much less. example for my product, shipping cost was 12 dollars when I recieved it in the mail it was 3.35 cents, he wa...

Resolved! Shipping problem

I have received a complaint from a buyer that they did not receive the package I sent. I gave them the tracking number. It was mailed immediately after it was paid for. It has been a couple of weeks and the package is in the buyers city, but has not ...

I payed for item but seller did not ship it.

Okay.. I find item on ebay, it was great deal. BUT, when I check seller to see his reviews he did not have any. None. He was selling couple more items, some to bid etc.I was thinking, okay, he is some new guy. Deal is great, I'll give him a chance. E...

buying and shipping to my country

hello i am an ebay member i saw an interesting item advertised but the owner does not ship international so how du i arrange for ebay to ship it to mi, my postal code is BW

Free Shipping calculation

What formula do you for embedding freight into an item listed as "Free Shipping" so you don't loose on your shipping for most sales?

Shipping still having problems for 10 years on ebay

Shipping still having problems for 10 years on ebay. even after clear my computer. 10 years and ebay site still has problems, I wish even one time they would fix SOMETHING!!

Changes to calculated shipping

Has anyone else noticed that recently, when shipping through eBay's click and ship, the calculated shipping costs they tell the buyer is exactly the same as I'm paying, right down to the penny and they're taking 10% of the amount they pay which means...

How to print labels from iPhone 5S?

I'm building a new computer that probably won't be finished until the end of August so for now my iPhone 5S is my computer. I'm selling a few items between now and then and realized today just how convenient having a computer is when I had to go to t...

Refund requested by buyer, but "issues with buyers card"

So I had a buyer purchase a $9 item on May 10. After she received it, she emailed me saying she was going to send it back and asked to be refunded once I got it. She did not go through the ebay or paypal return process. She paid for the return shippi...

Ebay shorting me on shipping. What $100 + shipping turns into.

So I've sold a bulky item. (38 x 15 x 10 in. 24.3lbs) for $100. You'd think this is great. I offered fedex and UPS ground and the buyer took UPS. I've got the account open with discounts and all, should be good to go.... First, ebay calculates $24.25...

INR after 10 days

Ordered a pair of car remotes on 5/12 with free USPS first class shipping. Estimated delivery date of 5/19. Tracking shows in transit with DHL Global Mail, not USPS as mentioned. What do I do next?

bad deals with seller not taking ownership for empty package

i ordered an engagement ring from 2.80 ct Sterling Silver Heart Shaped CZ Halo Engagement and Wedding Ring Set up on receving package it was empty i opened it at the aeropost office only to see it empty so contacted the seller being dissappointed and...

Buyer return electronic after swapping motherboard

Hi,I have a buyer wanting to return a piece of electronic after he said that it would not turn on. Admits taking it apart to tell me he opened it and tested the power source and proceed to tell me what is wrong with it. I suggested to return it for r...

Buyer sent item after I requested to cancel transaction

I bought for something from overseas. Within 5 mins of inputing credit card info, I emailed the seller asking to change my shipping address or cancel the transaction. The person responds the next day emailing me back asking for the new address. Then ...

get refund for item that doesn't match the original item shown on sellers ad.

hi i have recieved the item from seller that does not match the description and the one that is showed on the advertised pictures. The seller keeps saying that the item he sent over is the same as it is shown on the advertisment. I have sent pictures...