Shipping

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Resolved! Item not received but seller convinced it was

I ordered an item and apparently three other buyers ordered items from the same seller the same day. The mailing labels were mixed up and the other three buyers received the wrong items, it’s been nearly a month and I’ve received nothing. The seller ...

Resolved! Does USPS EVER find missing packages?

I initiated lost package search with USPS as the package i mailed priority mail didn't reach the buyer within 2 weeks. Its missing. In fact the only time tracking ever updated was the day I was at the post office where it was accepted. Ive called the...

SHIPPING IS SO EXPENSIVE!!!

I don't understand why shipping one keyboard key costs 26 NIS? The product costs 7 or 4 dollars and the shipping costs about 12 times! So where is the logic here?

eBay and USPS, driving the customers away

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

eBay and USPS

eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

Shipping cost

I had a buyer enter the wrong package dimensions when calculating the shipping costs for them since they pay for shipping. I had the dimensions on the descriptions already, but they input a much smaller size and USPS would not take it since it was to...

Lost package..now soon delivered.

Hi ! Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both though...

FedEx over charge not refunded YET

I had an shipping overcharge back on April 9 from a sale on 3/29. I have contacted ebay 2x and it's yet to be returned. Whom do I open a BBB complaint with; ebay or Fedex? It'd be in eBay's best interest to return the money + interest and settle with...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

I created a USPS label with eBay. I immediately requested cancellation. When will I be refunded?

I made a mistake while ordering a USPS Priority Mail label from eBay. I immediately requested cancellation, but I still haven't been refunded. I requested cancellation on April 17th. It is now April 26th. If I go to "Activity -- > Selling --> Shippin...

eBay will not let me add ahipping charges to invoice

I sold a t-shirt to one buyer in Japan and two sets of comic books to another in Spain. The buyers haven't paid yet. I want to send them invoices specifying shipping charges. But eBay will not let me add the shipping charges to the invoices. If I go ...

Packing Slip

Hi, I'm a new seller and just got my first sale! So, I've printed out my own shipping label that I created and thought I should put a Packing Slip inside the box, and would like to get an idea of what comments other sellers use. I understand that eBa...

Can't edit package weight/size for a shipping label.

Sold an item. When printing a label, there was no option to edit the weight/size. I voided the shipping label. And... once again, can't edit weight/size. What's is going on?

Resolved! Questions about buyer wants to cancel item, but it already shipped out....

I told him he can write " refused" on it and it will get sent back to me. He ordered this nearly 24 hours ago. However, I have not had anything like this in years, so does this method still even work? Or is it better to havehim pay to return it? Or w...