Shipping

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Billable weight

I know it's been discussed thoroughly but I just don't understand. Every time I ship a larger, lighter package I get dinged for a label adjustment. On 2 recent shipments I've used the billable weight formula and still got dinged for the adjustment. I...

The seller hasn’t sent my package and he doesn’t answer me

Hello everyone, I am worried because I made a purchase on May 31 and the seller sent me the USPS tracking number but apparently he hasn’t left the product at the post office and he doesn’t answer me from there. I understand that when sellers send the...

Wrong shipping rate

Sold item for free shipping in large envelope but eBay wants to charge me ground advantage rate when printing a shipping label. Can’t seem to change it to large envelope rate.

Problems with international tracking and denied appeals

Canadian seller here. I have had two recent international overseas sales with tracking issues. I purchase all of my shipping labels through ebay and the tracking numbers are invalid for both orders. One item was never received and ebay seems unwillin...

eBay International Shipping question

OK, if we opt into the eBay International Shipping deal we can't offer any other International options - Yes or no?

Ebay automatically changed my shipping price when I bought the label - TWICE! What is going on?

I haven't sold (or bought on Ebay, for that matter) for about 10 yrs so I thought I'd give it a try again. I have 25 items up for sale right now and the other day, I sold 2 items. I went to print out a label on the 1st one this past Sat and punched i...

eBay is sending me a "shipping label" email instead of the QR code

It's an intermittent problem, 1st time it happened I thought there was a USPS system problem, but it just happened again. I'm not doing anything different, so it couldn't be a setting that I changed by mistake - anybody know what's up?

Does anyone have a current copy of ebay standard international delivery rates?

Does anyone have a current copy of eBay standard international delivery rates? I am NOT talking about "ebay international shipping" where the seller doesn't have liability for returns or refunds. I'm talking about the eSID where the seller is require...

WRONG ADRESS

I MAKE MISTAKE WITH MY ADRESS

Resolved! USA ship from address required

I have been printing shipping labels for addresses in Canada and to the USA for several months. Today I switched to Seller Hub. A buyer in the USA made a purchase but when I tried to print a shipping label I was told "Your ship from address must be i...

Mailing trading cards

I have a bunch of Yugioh trading cards. Can I put individual cards into letter envelopes and put a stamp on it instead of having to buy ebay’s ground advantage shipping labels?

Resolved! Shipping Insurance

Help! How do I add additional insurance to a package I am shipping. I can’t find that part when I go to buy the shipping label. Thanks. Patty

Shipping Minecraft sword in a poly mailer?

I'm trying to keep my shipping costs low, and I'm wondering if a 19x24x1 poly mailer is suitable for mailing a Minecraft Diamond Plastic Sword. The sword is 20 inches long and 1 inch high. I saw another seller who uses this size mailer, so I'm curiou...

Resolved! UPS sends an underpaid shipping bill to me

I measured and weighed an item precisely like I always do and chose the eBay UPS option. The item has already arrived to the buyer a day or two ago, and today I get an invoice on eBay saying I owe UPS $24 more dollars? Also has happened with another...

Ebay global shipping program has been destroyed

I recently had a problem with shipping a laptop from USA to Finland. The thing just vanished at Glendale Heights. I was thinking maybe I should not buy more from Ebay USA, but I wanted to try once more. Now a set of laptops is sitting in GLENDALE HEI...