Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

How do you change the default setting on shipping service?

Whenever I create a listing and go to put in the shipping service, the default is always USPS priority. Now that USPS ground has insurance and is slightly cheaper, I usually prefer to use that one but I do not know how to change the default to that s...

Sellers stealing USPS free shipping supplies to use as internal padding

This seems to be rampant these days - sellers taking free USPS supplies, such as bubble mailers and boxes, and using them as packing material. At least 1/3 of my stuff I buy comes this way, and today I received the most obnoxious example yet. I bough...

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Shipping and getting charged undercharges HELP

So, I used to sell on Ebay back in 2000 but now it is a different system, and I cannot get a handle on shipping. I have been trying to ship with a flat rate; however, I am getting a lot of undercharges. I need to go in and correct ALL of my current a...

Resolved! refund on shipping

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't th...

New Shipping Policy

Tonight I sold something that I had put as 4 pounds. It actually weights 3 lb. 7 ounces in the box. The box was smaller than I had put down. The buyer paid less than I can ship the item regardless of USPS advantage, Fed Ex or UPS. This makes me very ...

UPS up charge for dimensions

I just read a thread about FedEx pulling a bunch of scams on people where the weight is off or the dimensions are off a little. I have had worse experiences with UPS and it’s starting to **bleep** me off especially since I usually use uline boxes. I ...

Resolved! Confused on Shipping selection

Ok, I've not run into this one before. I sold an item, a pair of scissors, ( 9 ounces packed) and on the Shipping page is says, the buyer selected "Media Mail".Which obviously I can't send them "Media Mail" so had to use "Ground Advantage" as "First ...

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Overcharge

I was overcharged 62.00 for a shipping ticket. Crazy. I voided it immediately and waiting for refund. So frustrating. How long does this take and I would like to know why this happened

Has anyone had their box measurements change ?

So on one of my stores I have notice when I go print shipping labels the box size is different than what I entered when I listed, I have a generic size I type in 12x12x12 and I have had 3 listing now that have got changed to the same 17x13x9 which is...