Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Bidding for item sold in my city but no local pickup option

Hello. I wanted to ask if I win bid on Ebay item sold in the same city I live in but with no local pickup option offered, is there a way to get back shipping cost expenses if I agree with seller to pick it up myself? Maybe some suggestions what can b...

USPS carrier rate discount specified but not applied. Constantly having to refund shipping...

In our Shipping Preferences in our account, we have the carrier discount rates applied to USPS and UPS. When a customer buys something and selects UPS, all is fine. When they select USPS, however, the discount is NOT applied. So we are constantly hav...

Problem regarding a shipping issue

Hi. I ordered an Xbox 360 console here last week and it was shipped 2 days later. However, as of today, it arrived at Nausha, NH's distribution center and has been stuck there since. I really would like to know why this is happening and if I'm ever g...

What is the best way to combine shipping cost?

I have a lot of HO scale items to sell. And I have been trying to figure out how to setup combined shipping. It seems to me that refunding the customer the excess cost is the easiest for me, but would be too confusing for the customer .Is there a sys...

Seeking Advice! - FedEx's False Dimensions Cost Me $209

First things first, I don't have any photos of the shipment or it's measurements. Second, I have already learned my lesson and will be fully documenting my outgoing shipments with pictures of the measurements and weight from this point forward. With ...

International shipping

I have been selling only in the US. If I don't exclude shipping from international destinations, does the domestic shipping price I entered in the listing apply as well to anything shipped all over the world? In other words, if I am in the US, would ...

Shipping back multiple items to a single seller

I am frustrated that eBay has made it very difficult to ship back items purchased from a single seller in one package. eBay almost forces a person who wants to return several items at once to do so. This was not always the case. I understand that eBa...

priority mail

I am paying for most of my customer's postage; EBAY no longers allow me to pick priority mail using the 12x12x8 box with my own specified weight; It only allows priority mail using their box for up to 70 lbs.. what's up with that?

Resolved! Why did usps sent my order to another city?

I purchased something from a seller who is in the same city as me and there only one usps post office in my city, the seller has drop off package at the usps post office that deliver my mail but the package did not remain there it instead left to ano...

Anyone else scammed by UPS who conveniently changed dimensions and charged them double.

OK let's cut to the chase since I've already seen a thread on UPS scamming from 2023 but it was locked so figured to re-open the subject. Simply put, my box dimensions were 20x20x4 at 3 lbs. Suddenly I get a message from ebay saying UPS decided my bo...

Chinese sellers are spoofing tracking information to make it look like they are shipping from USA

I ordered a cable for my ebike from eBay, and I chose the specific seller that I did because the listing said that their stock was in Los Angeles. I thought that it would arrive much faster than if it were shipped from China, where everyone else was ...

Chinese shipment tracking seems to have ended with 'arrived at destination country airport'

that was 4 days ago. airport, so assume came in on a plane, which means it wouldn't be sitting in a trailer on a ship awaiting Custom's purusual... right? I thought there was usually some sort of hand-off to a (in my case) U.S. based delivery service...

Item rejected by customs on destination country

Hello there.I ordered a couple items which were sent just fine, the seller asked a few more details because customs on my country sucks. Still, when the package arrived at customs, they said that there was missing information about destination and ev...

Sending magazines via media mail

I want to list a number of magazines in one listing and trying to decide how to set up shipping. I looked at a bunch of listings for magazines to see what other sellers were doing. Every listing I looked at was listing shipping as via Media Mail. It ...

Printing label

I am having trouble with an error in printing a label. Anyone else experiencing this ? Error states Something went wrong and we were not able to generate the label.