Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

POSTAL ISSUES AND QUESTIONS SENDING TRADING CARDS

1. Several customers wanted their money back because the trading card I sent didn't show up. Since I don't wish to have bad reviews posted, I give them their money back and never get the card back. Suggestions, 2. I have been taking a single card in ...

Ebay scammed me

I sold a item for 220$ and the tracking shows it's delivered to buyer Jul 9 then buyer opened a case in jul 11 saying 'item didn't rereceived'. Then Ebay gave buyer a full refund within next 8 minutes I didn't even had a chance to see the case refund...

expedited shipping

what exactly does expedited shipping mean?

buyer insufficient address

buyers item was returned to seller due to insufficient address unable to forward and returned to sender via usps. ebay shipping label was used and made 2 attempts to contact buyer with no response from buyer. what is the proper way to handle this sit...

SpeedPak

Fellas i havent received an update on my package in 7 days and im starting to worry. It’s shipped by SpeedPak, and the last thing it says it’s finished ‘Import Customs Clearance.’ Is this common with speedpak? I know it’s in America, I just don’t kno...

Combined shipping, 2 buyers, can't separate orders, very complicated

I have 4 sold orders. The second buyer asked me questions about an item. He wanted a sheet of stained glass cut a larger size than what I had listed. I told him the glass was already cut at the smaller size. He messaged me again and said he wanted 2 ...

eBay announces July 2024 USPS rate changes

https://community.ebay.com/t5/Announcements/July-2024-USPS-Rate-Changes/ba-p/34538677 The United States Postal Service is raising rates in July. There will be two sets of updates, one on July 1 and one on July 14. Below is a summary of what is changi...

Resolved! Bulk label printing error resulted in double charged for labels

Hello. So, I often get the Bulk Label Printing Error message. Too often. Way too often. When this happens, I usually just go into Shipping Labels and find my labels and print them that way. Yesterday, I was unable to do that. They were nowhere to be ...

Resolved! Did USPS Media Mail rates just change?

I knew that there was a new USPS Ground Advantage shipping service but I was unaware that Media Mail rates were changing. I just posted a new book on eBay and my 1 lb package came up at $3.92 for shipping instead of the expected $3.65. Does anyone ha...

Combine shipping

How do I combine shipping on orders

I live in OR buyer is in WA State shipping on her end it shows $22.59 for under a lb???

I have calculated shipping set up on my end and she has standard UPS on her end. Shipping is normally between $8-$10. I'm not sure what the glitch is or how to fix it. Has anyone else experienced this issue?

Buyer changed shipping method from ground to first class - how did this happen?

I don't even get an option for first class when I try to ship the item. What is going on?

Global Shopping Tracking….Sigh

Does anyone else find the global shipping frustratingly slow?It’s particularly bad having items delivered from the US. Ok, i get it, the US is a big place and it may take a few steps before it finally leaves the country, but the tracking is painful. ...

Max Number of Packages in an Order Shipment (5)

Just wanted to let fellow eBay sellers know that if you have to ship an order in multiple packages, eBay will only print out 5 lables. Shipping additional packages will be paid out of pocket.

What am I missing? Shipping rate for electric scooter $400 or higher

I am trying to sell a segway scooter and after researching several companies and rates, I cannot find a rate lower than $400. I have received a lot of messages asking if the shipping estimate is wrong. It doesn't seem like other sellers with similar ...