Shipping

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Resolved! Buyer got wrong address

I dropped a package included tracking at usps yesterday, buyer contacted to me and said wrong address so they want to cancel all order and want to change address but already out of shipped. It was shipped priority flat rate. Can return mail back to m...

Listing auction offers wrong size shipping boxes.

I just relisted an item weighing about 15 pounds. For the heck of it I checked the Other Services to check for competitive rates. I was offered a Priority Large Flat Rate Box measuring 24.2" x 12.2" x 6" for $22.80. Sounded fishy so I checked with US...

Why did seller ship via UPS knowing there's a strike coming?

I ordered a hockey jersey from Ontario, Canada that's being shipped to the USA via UPS Standard. The seller insisted on shipping via UPS despite the likely strike that'll happen August 1st. I'm extremely worried I won't recieve my jersey as the strik...

Postman won't deliver if dog is barking or mailbox is blocked.

Then they file a refund with eBay right away without talking to the seller first. The seller might get their item back and might not. In the meantime, eBay has taken money out of account and put it on hold which is a huge hassle. Not worth it.

What is ebay's policy for handling a damaged shipment situation?

UPS has damaged an insured shipment that I, as seller, have sent out; what is ebay's policy, as broker, for dealing with this? Buyer is not irate, but UPS cannot proceed with processing a claim without buyers ph # & email - which ebay blocks until tr...

Any of you ever ship huge lot of Skylanders or Infinity figures... what was your method?

I've got a huge lot of Skylanders to ship. These are generally sturdy figures, but still possible to get damaged. When ever you see these at sales, they are always just throw in a bin or box and end up being fine. If any of you have ever shipped thes...

Shipping costs

Hi all,I have a question that I hope someone can answer for me. When I sell an item that weighs under 15 ounces, using calculated shipping, the buyer is not being charged the whole shipping cost. For example, two days in a row I sold a craft supply, ...

Bubble wrap

Looking for reasonably price bubble wrap. We could order from uline and just do a 30 day net, but there a $60 freight fee, due to the size. I've looked all over the place, and usually people complain about the quality on the cheaper stuff. Just see i...

Resolved! Sending Supplements to the USA from Canada

Can I ship cinnamon extract supplements from Canada to the USA? I received an order from a USA customer for a bottle of cinnamon extract supplements. I packaged it up and gave it to my courier, but the package seems to be sitting and not moving. I am...

What's up with Ebay Standard Envelopes?

Anyone having an issue where Ebay Standard Envelopes shipped through the USPS don't have updated tracking and just vanish in the postal system? I sell a lot of trading cards, and most of them are low value (under $20) so I ship using an Ebay Standard...

EIS opinions

hello everyone, just looking for some opinions about EIS. We always used Ebay Standard Intl, which worked fine and got plenty of orders from Canada and the UK, and other countries on a regular basis. Since however being automatically enrolled into EI...

Buyer is approved return on international shipment already sent out, what to do?

Greetings, I sold an item on Friday to a buyer in Canada, I'm within the US. I shipped the item out today (Monday), 3 days later, using USPS International First Class shipping. About 6 hours after I ship and tracking already indicates USPS is in poss...

Resolved! 2023- Bulk Shipping Labels Printing 2 per Page Horizontal (Zebra Printer)

I use a Zebra Printer - have for over 5 years. I use bulk shipping due to shipping multiple items a day. Suddenly, yesterday, when I went to print my labels they are showing up horizontal, 2 per page, as if it expects me to ship on 8.5x11 sticker she...

Resolved! who knows how to put down 8 items on a customs form when the limit is 5

I am an avid combiner of sales........ I have many international customers who will end up wth 10-15 items I always combine shipping and I can easily ship 10 watches in a 5 inch cube box when I go to use ebay shipping it say customs can only support ...

How to report buyer with fake address?

I have an order from buyer with obvious fake address. he also have active listings for over $100 items. He have email address in street field and some random letters in other areas. I know it is fake address. It is not fowarder. How do I report this ...