Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

QR Code Won't Work for Buyer

I recently had to accept a return on an item. The buyer just messaged me and told me that the QR code for the return shipping label "won’t load and can’t get it to load".This is the first issue I've had like this and have no idea what to do. Does any...

Miami Fl Freight Company scam? Item tracked and delivered/buyer saying not delivered.

I did not think anything of it when the address was in Miami, FL. I only sell international through EBAY. I do not ship international for my items and many times will limit to the lower 48, no PO Box and no APO. My item tracked as "delivered" about 5...

USPS Insufficient Address

Hi, USPS tried to deliver a package to my buyer and says insufficient address and they are now sending it back to me. Today the buyer opens an item not received case and of course I don’t have my item yet. What do I need to do? This was an expensive ...

Confused about shipping cost

I’m trying to sell a pair of bicycle wheels. They weigh 10lbs and the box I’m using is 27x27x7. When I look up similar items on eBay, I see the shipping cost varies depending on where the sellers are located (obviously). One seller selling basically ...

Bulk Shipping - URL change

This came up on the tech issues board so I thought it would be helpful to post a heads up here. Seller Hub was updated with the new link, but for anybody that relies on browser bookmarks, take note: Old link for bulk labels should be deleted from you...

Shipping Questions

Good Morning everyoneThere are a few questions I want to ask. I primarily use the ebay app when I need to print labels. When I am at label generated and click print label, it opens up the labels in the ebay app which is connected to my HP printer.I j...

Donations

I want to gift items to a seller. Can I do that?

FedEx overcharge a week after delivery

Recently sold some wheels about two weeks ago & I was charged tha maximum amount through fedex for shipping the item. When I went to drop the item off that day, at fedex, it was measured properly and weighed and told to the item was perfectly great t...

Parcel is delayed due to the fault of the postal service

Hello dear sellers, my parcels in USA are very much delayed due to my postal service. I am a seller from Kazakhstan, and my postal service assures me that parcels to the USA will be delivered within 20-25 working days. But in fact it's been 1,5 month...

FedEx additional cost scam

I paid $12.86 for a FedEx shipping label on eBay, and then got hit with an extra $29 charge because they claim the weight was off (12 lbs on label, actual 11.6 lbs) and the dimensions were slightly off. But here's the kicker – my dimensions are spot ...

I know I can not change the address BUT

A buyer just contacted me and wants it shipped to the same address on the ticket BUT has asked me to change the recipients name (It's a gift). It strikes me that as long as the address remains unchanged I should still be protected from an INR claim r...

I don't understand why I can't make a purchase or place a bid

мой адрес 16 Germay Drive, Unit E ST579306 Starex, ST579306 Starex Wilmington, DE 19804-1105 США +1 302-250-6811

Resolved! refund overcharged shipping cost to buyer

Is there a way to refund shipping costs that were overcharged, I ended up needing a smaller package than I calculated for, is there a way to refund some of that shipping cost? Or what do I do?

Can I change the category before printing label

I didn’t catch in my reuse of a 1 ounce copper medal sale post that they had the category as “bullion”. When I set my sale post up I set up shipping as USPS First Class Letter for shipping because I was selling for less than 10 dollars and ground adv...