Shipping

Forum Posts

Sorted by:

Resolved! Fedex Incorrectly Measuring Boxes - Huge Fines

I started selling a product two weeks ago and purchased boxes that fit within the guidelines of the Fedex OneRate service. I received an underpaid label charge on Friday. Upon further investigation, FedEx is mismeasuring the size of these boxes, push...

eBay counted two of my orders as late delivery saying we didn't ship on time however.......

I hope someone can help me. We shipped around 50 packages on April 15th. USPS and our business have an agreement that the carriers always scan in our packages on site. Well the carrier that day didn't just threw our packages into his truck and left (...

Buyer address change

My buyer changed her address long before she made a purchase from me. She was able to see the change on her end but the shipping label reflected her old address. I shipped the item via ebay usps unaware that the address was incorrect and of course it...

How do sellers from Lithuania offer free international shipping on $5 items?

I see a lot of listings for products whose price does not exceed 5 US dollars from sellers from Lithuania. They are big sellers and have a huge feedback. My question is how do they offer free international shipping for many of their products whose pr...

Shipping orders.

Good Morning.When I list my products I always use Ground Advantage for shipping.I received an order and it is marked- BUYER SELECTED FIRST CLASS.??? Ground advantage is basically first class now with the USPS.She paid the amount I had for the shippin...

Shipping

I can’t find a box to fit my it measuring 37x12x12. Buyer paid for USPS priority

Shipping Labels Search is gone

I guess it does not surprise me as it is becoming a daily things at what is going to fail next...So I have an order I needed to track down using the shipping labels manifest, I have a shipping label that I need to match with an order, and nothing is ...

International buyer wants a refund for item over 30 days

I sold an item and sent out within 30 minutes of selling. Since it’s international I sent it to eBay then they inspect and ship it out to Isreal. Before the item was even due to be delivered the customer has wanted a refund. I provided tracking and c...

FedEx overcharges.

As I write this there are 4 complaints on the first page about FedEx charge backs (out of 15 - that’s 25%) Guy walks into a doctor’s office, raises his arm over his head and says “Doc it hurts when I do this”. So the doctor says “Then don’t do that” ...

Shipping to Canada

there is no way in heaven that a small makeup travel case costs 121.00 to 154.00 to ship to Canada. you all are missing sales by using the Global shipping service. I can ship the same to USA for under 40.00. this is the most insane thing I ever seen....

Potential Fraud International Forwarding

I accepted an offer today on an item and the buyer appears to be using an international forwarding service. When I Google the address I see people from overseas are using this to scam people. Here's the Shopify Community discussion on this. There's a...

Screen Shot 2024-05-19 at 3.05.23 PM.png

Screen Shot 2024-05-19 at 2.47.40 PM.png

Confirming with buyer if they are using a freight forwarder before shipping it?

Probably beating a dead horse here, so apologies in advance: I have a buyer who paid for the item and the shipping address is a well known freight forwarding company's address, as evident by several other posts on this forum (3601 Old Capitol Trail U...

USPS news that may help IMPROVE their Services. PAUSING some Changes.

Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...

eBay Standard Envelope, the Current State of USPS, & the Current State of AI

I'd like to start a conversation surrounding a very easy implementation that would save small business owners / solopreneurs invaluable time and money, that I would think eBay would be in support of, as an enablement tool.It's great that they worked ...