Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! My purchase was delivered to the wrong address

I made a purchase that was delivered to the wrong address. I was able to confirm once logging into my "UPS My Choice" account that the item was delivered - not to my home address - but an Amazon Fulfillment Center in my town. The tracking said that i...

Refund on fakes?

I believe I was sold a fake or refurbished Samsung Galaxy s22 Ultra. I ordered it brand new, chose the color, and the seller had a 99% positive rating. So it looked veryuch legit. I did as much research on them as possible. The phone was insanely exp...

User avatar by Adventurer
  • 871 Views
  • 10 replies
  • 0 helpful

Resolved! How do I ship with an Ebay envelope?

I enter in the dimensions 1oz 3.5" x 5" x .25" and it doesn't give me the option to ship with an ebay envelope? I saw another guy asking the same thing a few days ago. Is this broken right now? What gives?

User avatar by Adventurer
  • 1311 Views
  • 9 replies
  • 0 helpful

Resolved! charged for shipping when using ebay USPS shipping label

Hi there,I listed an item for sale - having bought a postal scale- I measured + weighed the packed item and used the ebay USPS ground advantage amount for the shipping amount on my listing. Upon sale, I printed my ebay shipping label, delivered the p...

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User avatar by Adventurer
  • 306 Views
  • 5 replies
  • 0 helpful

International shipping

I have an order from a buyer in Netherlands. Initially, the listing did not include international shipping. Since I was not able to adjust the shipping on an open order, I cancelled the order, updated the shipping preference to include Ebay Internati...

User avatar by Adventurer
  • 193 Views
  • 4 replies
  • 0 helpful

Insurance Problem with USPS ---they don't pay!

I'm sure I'm not alone. Denied claims are going to seriously limit what we can offer for sale on eBay. We bought the extra insurance, we've shipped 3205 antique glass items without a problem and now USPS won't pay our claim for a damaged package. The...

User avatar by Guide
  • 986 Views
  • 15 replies
  • 0 helpful

Canada Post strike

Just another way for the postal system to screw over Canadians. First, we have to pay through the nose for cross border shipping which makes it much more difficult to sell cheaper items. Who wants to pay $5-8 for something when it costs $10 to mail i...

MESSAGE

The New Message system SUCKS I DONT LIKE IT, MOST USERS DONT LIKE IT. FIX IT PLEASE. THANKS. NO RESPONSE NEEDED. IT SUCKS.

Resolved! International Shipping to a P.O. Box

Hello. Last week I received an email from Ebay that I was now auto enrolled in the International Selling Program, and I would not need to do anything for my listings to now appear to International Buyers.A few days later I received an offer from a bu...

User avatar by Adventurer
  • 371 Views
  • 2 replies
  • 1 helpful

Freight forwarding

I had a buyer who provided a Delaware address for a purchase made. However, I'm thinking I have been scammed. She's in China. She opened a case saying non-receipt. Although Ebay was provided with the documentation stating otherwised refunded. I asked...

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