Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

some groups of fraud sellers repeatedly selling their product and ship nothing

Due to my observation these days, I find these sellers have something in common.1.They sell product for you and ask you to telex transfer the money,but not by paypal.So eBay won't protect buyers from these thieves.2.Or when you choose paypal for paym...

Resolved! Seller is "no longer a registered user"

Has anyone ever experienced this? I purchased a GPU from a seller. It arrived in an envelope, which I of course didn't have to open to realize it was a scam. I opened the envelope and inside was a Washington DC postcard. Took pictures of the postcard...

Business options

Hi I need to find out how to get out of the business options, as I need to sell my used clothes with separate prices for PP. I used to do it ok , but ive been away from selling for quite a few years. Please help. SCHNOBLUE

Is this USPS delays?

Have had a package sent from US not arrive with buyer, it was sent around 28th March with first class mail and still tracking says it departed international distrubution Center, is this due to delays? Or has USPS not sent the package, seller is conce...

Resolved! Item not received? Not my problem!

Sometimes I see sellers say in their description that they are not responsible if the item gets lost in transit or if it arrives damaged.Is this true?Thank you!

Seller shipped and delivered to Bakersfield, CA. While my address is New Castle, DE. Can't open case

Hello. I've won an auction for a good price. Paid in time, seller shipped next day. Shortly tracking says "delivered" but I didn't get anything. When checked tracking details, it shows that item had been delivered to Bakersfield, CA. But my address c...

Claim submitted and seller won't respond to messages

Quick story - I placed my order on Jan 31st, it was coming from Russia so I expected it would take a little longer than normal to get here (Hawaii), especially with the COVID19 ramping up. So Feb came, March, April and finally I said enough!!We are h...

Resolved! Same day Shipping - with Handling time 4 days!?

Hi, maybe someone know the problem:I selected handling time 4 days, but when product is on sale, ebay shows that I offer shipping the same day! What's wrong?

Returns

Does ebay staff even read the reasons for returns? No they do not, they have a bunch of non-caring losers working for them. Returns are just approved per ebay policy regardless of the reason! It's no wonder so many people are leaving, ebay, policy!!!...

"FedEx Express Saver One Rate" Not a Shipping Option? No Fedex Flat Rate. Why?

Ever since ebay "upgraded" the interface for the shipping label portal, FedEx Express Saver One Rate is not an available shipping option. It used to always work on the classic shipping portal. I read that you can modify the shipping label portal's we...

Delayed International Shipping Past Expected Delivery Date

I purchased an item from a seller in Poland in March, and because the coronavirus restrictions, the seller told me it could take 1-2 months for the package to arrive. However, eBay's estimated delivery date says it should have arrived by April 6, whi...

Buyer provided wrong address, but package has shipped!

I sold an item, and it shipped yesterday, but this morning the buyer messaged me and said he hadn't updated his ebay information, and forget to submit his Apt Number. I called FedEx Customer service to ask about adding the suite # and I was told by 3...

USPS Delivery Delay --Now buyer wants refund

My buyer purchased/paid for an item after 5pm on 4/21/2020. Priority tracking was initiated at 5:42 pm (with an expected delivery date by 5/1/2020. I promptly dropped item off at USPS and waited in long line for receipt (I never drop off an item and ...

ebay's putting free shipping on my listings!

I recently did a lot of listings, all charging shipping.Turns out ebay shows my listings as having free shipping.I had a buyer make a low-ball offer on an item which I accepted.I then sent an invoice & he was shocked to see $3 shipping was added.I ex...

Buyer damages item, wants to return for refund

Seller beware. You sell an item, arrives at buyer in expected condition, buyer damages/brakes item thru abuse and files a return. Sucks but does happen.If you offer returns, you (seller) are required to accept the return and the maximum deduction all...