Shipping
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Erlanger, KY 41025 global shipping center

As the seller didn't want to ship it directly to me in Germany, I was forced to use eBay's global shipping again. My package UPAAC000000091790044 has now arrived at Erlanger, Ky. global shipping center. I wonder if it will be forwarded to Europe this...

SHIPPING AND TRACKING

I think buyers all agree that WINIT tracking is very bad, they never update their tracking, they loose your mail or send it to the wrong place! eBay needs to get rid of WINIT tracking PLEASE!!!

Fedex Charging Additional Shipping Charges

Hello, Does anyone have any experience or advise on how to handle Fedex's extra shipping costs? For months now we have been observing discrepancies between what we anticipate to pay for Fedex labels and what we are actually charged on our invoice (Ke...

Resolved! Why is a return for "changed my mind" counting against me?....

I have my first return in years so I'm confused about this. I sold a DVD, buyer started a return before movie was even delivered. Reason they put down is- changed my mind. As I have free returns eBay immediately accepted the return on my behalf, I ge...

Returning the shipping

Bought a game from some seller and in topic said lifetime acces and i was okay with it until he gave me that product that i am going to share with someone else and cant even fully acces to it and that didnt even wrote anywhere in product details. Str...

User avatar by Pathfinder
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  • 1 replies
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Shipping insurance

Hello and thank you for your help-I sold a $1500 item and would like some advice about shipping it with insurance.i normally use shipsaver. I just had a conversation with them and was told that if the item was lost or not signed for (signature confir...

User avatar by Thrill-Seeker
  • 175 Views
  • 2 replies
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Buyer returned item and is lying to me.

Been on Ebay over 10 years 100% Feedback Sold an Iphone XS. Had the phone after I bought it on two different cell networks without issue. Phone was mint condition with exception of FaceID which I had disclosed. Buyer bought phone and claimed it was n...

User avatar by Adventurer
  • 559 Views
  • 4 replies
  • 0 helpful

Shipments not received

Anyone having issues with packages not being delivered? 2 different packages picked up in November....never to be heard from again. Showed they were picked up...I refunded the buyer filed claim on one...was paid...the 2nd was 1st class so could not f...

How to send pdf of my own label?

How do I send a good quality label to the buyer for a return? I accepted a return and want the buyer to use a label I provide with insurance. In the return details I can only upload a jpg of the label, not a pdf. The buyer says the resulting label ca...

Best Offer with split shipping cost

Hello, I’m new to eBay selling and have received an offer for one of my listings. After some negotiating, the buyer who’s made the offer has messaged me regarding splitting the shipping cost. I am unsure how I would go and find how to do this. I’d ap...

Shipping cost and size dimensions

How frustrating has ebay become shipping cost and sales tax have eroded a lot of the profits sellers can make then and to add insult to injury the post office has thrown at customers this not so new but more expensive package size dimensions the post...

Way to block international buyers using US freight transport company?

I just had an issue with a sale to an international buyer who used a U.S. freight transport company. In the end, I'm going to take a hit. It isn't much money this time, but it did alert me to the fact that I could face a very costly nightmare in the ...

Iphone returned locked to buyers apple id

I sold a buyer a metro pcs iphone that was brand new sealed in the box and listed as use for metro pcs only. The buyer emailed me prior to buying asking if the phone could be unlocked. I replied letting them know that i was unsure of metro pcs unlock...

How to cancel an order I placed with a Chinese seller

On Feb 20, I bought a crystal purse from a seller in China and paid with an eBay gift card. With all the news coming about workers being encouraged to stay home and the country practically being shut down, including outbound shipments, I don't think ...

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