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Return with FIRST CLASS PKG RTN SVC postage due, but sent out Priority mail!

I have noticed for a year or so many of my items that are returned back to me say "FIRST CLASS PKG RTN SVC" even though I sent them out originally PRIORITY MAIL. I thought it was odd at first and thought ebay was providing the wrong label. I did a li...

Resolved! Need Help Processing First International Return

Buyer received damaged item and return process seems way murky. I'd like to make it as easy as possible for him to return the item but not sure how I'm supposed to generate a USPS return label without knowing when the buyer will be able to ship it ba...

User avatar by Trailblazer
  • 184 Views
  • 2 replies
  • 0 helpful

Ebay finally decided to listen to us

There's been an issue with the postage label for the ebay standard international shipping label ever since they rolled it out. Many of us complained that the postage label doesn't contain ANY info allowing us to link the postage to the ebay transacti...

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The new coronavirus cannot be transmitted through goods manufactured in China or any country reporti

Even though the new coronavirus can stay on surfaces for a few hours or up to several days (depending on the type of surface), it is very unlikely that the virus will persist on a surface after being moved, travelled, and exposed to different conditi...

23c-goods-manufactured-in-china-typo-corrected.png

how do you appeal a decision?

i see some things it says include in appeal, but what do i actually need to do? ebay royally screwed up on 2 cases and i want to appeal the decisions.

Is anyone having trouble shipping to Canada? Tracking says departed Vancouver on Feb 11

I shipped this back in February and it still hasn't reached it's destination in Canada. When you track it the last entry says Feb 11. Has anyone else encountered problems shipping to Canada recently? Does anyone have any ideas about who I can contact...

Would Coronavirus be affecting intl shipping apart from China, Italy, etc.?

I ordered an item from the UK to ship to the Midwest US that shipped out in February. I still haven't received it, but as the last estimated arrival date is March 16, I'm not too incredibly worried, except that the coronavirus panic might upset shipp...

Is it safe to buy an item to get forward shipped?

So a few days ago, I wanted to get some figures that were on ebay, but the sellers won't provide international shipping and I didn't want to wait in case another person buys them. So I eventually found a forwarding service that can buy the items. The...

IT'S REALLY IMPORTANT THAT EBAY CHANGES THE SHIPPING TIME TO 7 DAYS DURING CORONAVIRUS

I called ebay today to discuss extending shipping time to one week. They said he would not have a strike against him for extending the shipping day to 5 days instead of next day shipping which is his normal routine. I am very concerned for my husband...

User avatar by Scout
  • 361 Views
  • 10 replies
  • 0 helpful

Seller canceled my order and eBay asks me to agree t o cancellation.

I ordered an item from NEWEGG and the order has been canceled few days later because of "unconfirmed address". I contacted the newegg support center and they told me that I would be refunded in 3-5 business days. Today I received a message from ebay ...

Buyer lied about product I sent him, gets full refund and get to keep product?!

I sold a lens to someone recently. I had previously purchased that lens on ebay from another seller. It was in excellent shape. The lens is an older lens, but it's in perfect functioning order. I took several photos of the device. The buyer received ...

Resolved! Altering or Modifying USPS Priority Mail Boxes

I have often combined or telescoped two Priority mail boxes so that a large item will fit and placed the correct postage label on the box, Yesterday, for the first time, a buyer's item was returned from a postal facility with this sticker: While I su...

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Received damaged item

An item I sold was received damaged in the mails. The buyer wants his money back. How do I proceed? Should eBay or the Post Office refund the buyer? How do I go about collecting for the damage? What is the procedure? Any advice would be appreciated.

User avatar by Thrill-Seeker
  • 367 Views
  • 9 replies
  • 0 helpful
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