Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipped to Guam- buyer now wants refund item hasnt arrived? How can i find it

I shipped a Cricut Maker to Guam 18 days ago it still hasnt arrived! She wants me to track it and looks like she wants a refund! How can i track it says on its way to next facility for a week now! If she wants a refund how do i give her a 400 refund ...

Microphone Return

SO here is the scoop. I sold a wireless working microphone and receiver to someone on ebay March 3. It was delivered March 9th. So over 30 days ago. First, Not even intentionally...but I do have no returns in my ebay profile. Now, over 30 days later ...

Payment on Hold From Delivered Item

Hi, I shipped an item to a buyer and the item was delivered according to the USPS. A week later, the buyer claims they did not receive the item. Subsequently, eBay took money from my PayPal account. I provided tracking information to the buyer, and b...

Tracking Number changed.

i bought something on sunday night and the seller made a tracking number provided on monday. but today when it was shipped. the tracking number changed. Is this something to be worried about or am i just over thinking it? i dont want to contact the s...

Never recieved item from seller

Seller shipped using USPS . USPS delivered to wrong addressNow seller or USPS wont pay me back my money.I waited for the time frame for ebay to "step in and help" and they sided with seller. Seller never tried to contact USPS and kept telling me "you...

The return period is wrong

The buyer received the item on 3/16 and if you set the Return 30 days period, the buyer can return by 4/16 in the common sense means other retailers require generally.However, the eBay allow to return by 4/29 which means 1 month + 13 days and 7 days ...

I shipped in time but USPS didn't deliver in time

Today I received a request for a refund saying the package I sent April 6 never arrived, and that the buyer didn't receive a tracking number. I did ship with a tracking number that the buyer should have on their purchase eBay page. I checked the trac...

refunding a cancelation

A seller purchases from you using eBay's paythrough (and an eBay credit card, not Paypal).A few days later you have to cancel the purchase.you don't have enough funds in that account now to refund the purchase, what do you do?

PLEASE HELP ! BUYER wants to return item after almost a month and tampered with it !

Hello, hope everyone is well during these tough times. I sold a Turntable that was brand new in the box on March 10th, about a week later after the buyer received it he asked me if it worked, I said yes - its brand new and was demo'd by the licensed ...

Wrong size box, too small already paid and printed the label

I realize after paid and printed a shipping label that the item won’t fit. Do I lose the money? Then still have to pay again for the bigger box? It’s flat rate services. Thanks!

Seller sents me a Chinese address to return it. Really? Item was shipped from California.

Hello. I need some help. Recently, I purchased item from a US seller. After the purchase, I noticed the address is not correct. So, I cancel the sell seconds after my purchase. ebay seller forces the sale and denies the cancellation after item is shi...

SNAD/Partial Refund to Buyer from US Seller Drop Shipping from UK.

I have very little experience with Ebay (only buying) but have searched the community discussions and haven't found something that exactly suits my situation so now I am asking myself. I purchased an item recently for $475. What delivered was a diffe...

Same town delivery scam with different adress

Hi all, French buyer here, victim of a scam on a fairly high amount.Seller sent the item with wrong adress on purpose to pretend good delivery on tracking page.French post confirmed by phone that it wasn t my adress but delivered in the same town.Bad...

International shipping and Covid-19 travel restrictions

Hi - I'm just interested if anyone has made any observation on shipping time during the Covid-19 induced travel restrictions? Domestic shipping, I don't think has changed much....if anything several items I've purchased made quicker-than-usual transi...

NOT ABLE TO PURCHASE USPS PARCEL SELECT GROUND BUT ABLE TO LIST IT AS AN OPTION FOR MY BUYERS. WHY?

I list my auctions etc with the option to buy using either usps priority mail or usps parcel select ground. When an item is bought and I go to purchase and print out my label it won't allow me to purchase usps parcel select ground. It does not even c...