Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller cancelled a won bid in bad faith

I had won a bid on an item, after a few days of not shipping or responding to messages the seller cancelled the order and issued a refund under "I'm out of stock or the item is damaged" considering the "stock" was 1 and the item is fairly difficult t...

Did Fedex rates go up?

Not seeing the lower rates we had before or is my package just unusually large? Fedex shipping is coming out much higher than with Parcel Post and that usually isn't the case.

Resolved! how to get my money back

i need your help pleasei bought a 30 Lb can of r -32 freon that was paid for it on may 28 and was supposed to be delivered on jun 3 , the item didnt arrive and i opened a dispute with ebay , then the seller emaild me that the package will arrive on t...

Buyer wants a refund despite knowing he was taking a gamble buying it

I sold an auto part for a vehicle and clearly stated which model of car it fitted. The buyer messaged me stating he was going to gamble and try fit it to an older model of the same car. Item was shipped, received and positive feedback given on both s...

Buyer didn't read description, wants a return

Hi,I recently sold a bag strap for a purse, just the strap, no bag or purse included. This was stated in the description, shown in photos and priced accordingly (way too cheap to be for the whole purse)When I got an offer for the item, I immediately ...

USPS Detroit regional sorting facility?

It appears mail is being diverted away from the Detroit area sorting facility as evidenced by messages I am receiving from buyers. Probably due to the covid-19 pandemic hot spot there. Mail delivered in my area comes from that facility - or did until...

tracking

i got the tracking #, it said it was delivered, it wasn't I called ups and gave them the tracking # and my address, they said that was the wrong address, it was to a commercial business. What is that about?

FedEx Labels Printing Sideways? USPS works fine! Help!

I use 8.5x11" label sheets that have two labels on them. Just as the title says - in the eBay shipping label generator, which changed format a few months ago, the USPS labels print normally where I can print two per sheet. FedEx labels print in portr...

How do I get Ebay fees returned for a Paypay refund?

I just refunded through Paypal. When I went to Ebay "sold" item it doesn't have a drop-down for refunding through Ebay, so I went to Paypal. Did they remove the option to refund through Ebay? How do I get my fees back?

USPS Delivery Delay FIRST CLASS mail

I have never had problems with USPS delivering First Class mail in a timely manner until recently. I submitted two USPS mail search requests after 7 days from the mail date. One has been delivered but the other is still in limbo. Fortunately, eBay sa...

Sales tax on shipping

Can some one tell me why eBay adds sales tax to the shipping charges and not just the good purchased?Shipping is not a good being bought it's a service the seller provides.If I bought online from Walmart let's say, they don't charge tax on shipping.....

Resolved! Update and arrive

Hi I would to ask how many day want to proved me a new track number from GSP because my item arrived to GSC last Thursday on 18th June but unitll know there's no update note my final destination it is Amman jordan and ebay told the expected delivery ...

Thoughts on shipping a nice dress or jacket: padded envelope or box?

Just curious how others handle this with the cost of postage. Selling a rather expensive and brand new heavy material dress that would just barely fit in a padded FRE but would arrive in less than perfect condition, would you risk that or just use a ...

Missent package shows delivered...?!

Shipped an item to the buyer, and there was a long spree of scans... it was “missent” then got forwarded to correct address. Scan on the 22nd shows it was delivered to the receptionist/front desk, then the next day on the 23rd it shows delivered to ...

I sent a return on my own

I know Im a lame but I didnt have access to a printer that wouldnt create questions from family. Being the library’s and the employment centers are closed.So instead of using the return info that eBay provided, I went to the post office and sent the ...