Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Free shipping that wasn't offered

I sold 2 items that when I printed the label gave buyer free shipping. I do not offer free shipping on anything ivsell. I checked 350 listings to make sure none stated this, and today I sell something else and it gave them free shipping. I cannot aff...

User avatar by Adventurer
  • 313 Views
  • 7 replies
  • 2 helpful

Michigan Sellers - Essential Businesses Only

I have contacted USPS regarding the shipment of parcels in which they advise SHIP AWAY however our governor states it is MANDATORY all Michigan Businesses close unless you are essential. Since the virus lives on parcels are we adding to the problem m...

User avatar by Adventurer
  • 346 Views
  • 7 replies
  • 0 helpful

How do you ship multiple items from one customer?

as the title says, how do you ship multiple items from one customer, when the item is particularly big? (maybe like 15 inch for every L W H) I understand if it's small item, I can simply put them inside the bigger package. They are usually taken care...

stolen before ship

We packed for shipping to customer buy our worker stolen our stuff in the car can i get back the shipping label cost? I sent a message to customers to cancel How can i get back? Thank you

ITEM shipped by GSP is hold up in SF express warehouse

As a buyer, I bought a pre-owned item which use GSP. it first arrived Ebay Global Shipping Center, then was delivery to SF express, which is never the first choice for ebay GSP, for further international express. After that, there is no more progress...

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Packilnk

my buyer received a damaged item,Packlink firstly said photo as not enough,i sent more , they now saying i will not get a refund as as not packed properly it was in 2 mailing bags?they say it should be boxed to cover you,

User avatar by Pathfinder
  • 113 Views
  • 1 replies
  • 0 helpful

Ebay please help

    Hi purchased items from seller namedhttps://ebay.com/usr/isoy-jp2015 I win the items on auction and paid next day the seller marked the items as shipped and I messaged him he told me that he sent it by sal no tracking I paid for tracking also tod...

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Irked at a return request

A customer wants to return a book because he didn't like it. I have a no return policy. Is it worth it to refuse the return?It's only20.00, but its the principal. And, if I do accept it, I guess I will lose the shipping since it was free to the buyer...

No news from Seller after payment!!!

Dear Community, It is me again with my problematic Seller.I paid him in same day of Auction finish.He Wrote a Mail, that will organize the Shipment in a few days. It is 6th day but the status is still "not yet shipped", and today is the day of delive...

Resolved! Seller lied to me....

about a cancellation.I bought an item by mistake, I sent seller a message apologizing and if possible requesting to cancel.Seller wrote back almost immediately, not to worry the order was cancel and I should get my refund, might take a day or two.One...

Let me get this straight: Getting a Refund on Escalated case...

I've been reading some conflicting information about refunds....might be due to Covid19....but here we go: I bought a (supposedly legitimate) autographed football jersey. Within 1 day after I received it,I found it to be fraudulent. Seller "accepts n...

Resolved! Seller sent a collection shipping

Hey Seller sent a collection date for tomorrow to ship back the item, but the problem i wont be home for a couple days and i cant give the package to the courier. I also dont have a printer. I said i want to ship it with my preffered courier. I conta...

User avatar by Adventurer
  • 252 Views
  • 6 replies
  • 0 helpful

Resolved! How do I buy shipping label from ebay again to send a replacement?

Once the item is delivered and customer says it's broken so I want to send them a replacement. I want to buy label from ebay again as it's cheaper and convenient. Some items I have the option to mark as "not shipped" and buy label again but a week ol...

User avatar by Adventurer
  • 2535 Views
  • 9 replies
  • 1 helpful
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