Shipping

Forum Posts

Sorted by:

Resolved! My $270 purchase

I recently made a purchase of $270 the seller has no feedback what so ever and he is shipping through a third party provider. I have recently been scammed this way, where I buy an item and they ship through third party and ship the product to the sam...

Does Ebay pay for return shipping when I clearly state No returns on a Brand New Item...

The reason I'm asking this is because as an honest seller, People have been scamming the system on purchases.. Saying Item not as described. When its a board game wrapped in plastic. How can the seller be liable? Then that means the customer opened i...

Resolved! Question about returning multiple items

So I bought 3 items shipped together and 2 were bad and 1 was good. I'm keeping the good one and returning the 2 bad ones (not as described). The seller accepted the 2 returns and now ebay gives me the option to print 2 prepaid USPS labels. Can I use...

Resolved! Feedback question regarding an Automatic Return approved by eBay

I am a small-time seller who values their reputation and I strive to offer the best CS I can. I have opted to offer free refunds (which might be my first mistake, but that's for another day). A buyer got an automatic return granted by eBay per eBay's...

High Not as Described Warning

This is the first time I've really posted anything in 10 years. I don't really have a reason other than just being completely and utterly fed up. I've been a top-rated seller for the entire decade I've been listing (not that that means anything today...

First and last time using ebay

I went on ebay to purchase a power supply. Made an account, their client and server code filled in a lot of blanks. Unbeknownst to me, they spliced my shipping and billing addresses. The city was replaced for whatever reason. I didn't use automatic f...

Printing 4x6 Thermal Label Without Instructions?

Recently I have tried using my thermal printer to print 4x6 labels and it has been printing with instructions and receipt. How do I prevent this from happening? I know the standard Ink printers have a setting to uncheck but there is no check box to s...

Buyer is not communicating in return request

I received a return request (doesn't work or defective) on April 24 and action/response is needed by April 29. I exchanged several messages with the buyer on the 24th discussing the problem they are having with their item. The person is having a conn...

Resolved! Thank you ebay for taking away my media mail option, not.

I have old listings that I relisted and one of them is a book about a specific fraternity. I had it listed in the appropriate category for that fraternity and the shipping option that was applied and allowed on ebay was media mail as it is a book and...

Where did Paypal put my money?

I had a purchase go south a couple of weeks ago; the seller wanted more money to ship and I said just refund. They had trouble refunding me and eventually I had to have ebay step in. I went to check my refund in Paypal, found that ebay had paid for t...

Resolved! Help with shipping please!

Hi all, I sold an item and the buyer specified UPS shipping. I assumed when I put in my package specs that Ebay would offer options supported by Ebay. Evidently I assumed wrong, and I don't have a UPS account. Should I email the buyer and ask if he w...

Seller Refuses Return Even Though The Item Is Broken

Alright, I purchased a label printer from this dude who had good ratings and all, it was a 4x6 MFLabel. Seemed legit and fine. The printer gets to me, and I open and set it up, all seems normal. That is, until I tried to test it. The inside is scratc...

Item broken after 2 weeks what to do?

Hi, I bought an Apple Watch from eBay on the 5th of April. Once delivered it worked fine except sometime it was a little slow (I bought this down to being second hand and not brand new). Now the watch is stuck on an infinite loop where it just shows ...

returns

What penalties do I incur from eBay, if I refuse to accept a return? The issue is with a $400 14k gold necklace and bracelet. After 27 days, the buyer indicates that she does not think it's authentic. It is authentic, and I believe the buyer knows th...

Buyer wants refund after leaving positive feedback

I sold a used but tested and working electrical motorcycle part. Shipped and received quickly. 2 days after receipt, buyer left positive feedback (extra fast delivery item as described 5 stars) indicating the part was as described. Next day buyer ema...