90% of what I sell is shipped in an ordinary stamped envelope. Cheap stuff. I always ship out the same day if purchased before 2pm. After that, it goes out the next business day.
My problem is, the USPS has such issues delivering within ebay's Fast N Free time frame. My listings that go out in an envelope are set to package type: Letter. 1-10 business days for economy shipping. But items still can't make it on time sometimes. Customers complain, get negatives, even been accused of bait and switch because the Fast N Free is in the listing and they expect it to be fast. There have even been a few that said they are supposed to get it on the date specified by Fast N Free or its free. I have even changed the processing time to 2 days. Fast N Free is still there. I talked to ebay about it on 3 occasions. Each time they said they will have me opted out of the service. I still have it on my listings.
Before the flames start, yes I read the other posts concerning this. Made all the appropriate changes. Its still there. I am in Louisiana. I contacted my friend in Alaska. I asked him to look at my listings. He said they all have Fast N Free to his zip code. So apparently its not distance based.
Anyone else know what I should do other than changing processing time to 4 days or longer?
