Shipping

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How to send buyer a return label for extra item?

I sent a buyer 2 items instead of 1 and they are willing to return the second item. I can't figure out how to send them a return label only, so they can send the extra item back. I am afraid that PayPal will refund the full amount if they file a retu...

APC - A Quick Solution to Getting a Scan at The Post Office?

We all have been there, a line around the Post Office with everyone spaced at 6 feet and just one clerk working! You want to scream! You know if you place your packages in the bin there is a chance that with the crush USPS is under those packages mig...

FED EX SHIPPING

Didn't know if anyone else is having difficulty with Fed Ex--I understand shipping is a problem this year with Covid and massive shipping delays--all shippers are experiencing it--I have had one package destroyed by careless handling and now a 2nd on...

How specifically to respond to impatient buyers?

Example scenario (wish it was the only one, but alas): Item ordered Dec. 5 (Saturday), shipped USPS Priority with acceptance scan at post office on Monday, Dec. 7 (despite a three day handling time); last scan in Bellmawr, NJ on Dec. 9. Buyer message...

shipping methods

is there have any shipping methods for sri lanka

Shipping or Local Pu

Im not a big youtube star so seems ebays cs doesnt care to talk to us. How the heck if i gave cs like this id be out of business. Question...Once and order is paid for how can i change from ship to local pu. My customer wanted his item as a Christmas...

Satisfied but still wants to be "rewarded"

Yesterday, I received an e-mail from a buyer about an isolated issue. I sent him a lot of figures and once receive them, he sent me a positive rating, and even in the messaging said that they were satisfied. That being said, he did mention that a par...

Never recived my package

I never received my AirPods and then the merchant closed his eBay account. I did report it but since I received 1 AirPods from 1 of the other merchant, I had cancel both dispute by mistake, now, I can't get in touch with eBay to open this dispute bac...

Mixed up labels

Hi all, I recently mixed up two labels, sending both packages to mismatched destinations. My buyers are interested in an item exchange and not a refund; however, eBay's now telling me they will be automatically refunded within 2 days of the packages'...

Selling and shipping a single coin

I have been told by post office if you want a tracking number, the minimum cost will be around $4.00. I use the smallest padded envelope I can find about 4 x 4 so how can I sell a coin worth $3 and ask $4 shipping and make a profit? I want a tracking...

Will APO orders be scanned delivered by USPS?

This is my first APO sale and tracking has been stuck on available for pickup for 3 days now without attempting delivery. Is this normal? Will it eventually show "delivered" on USPS's website? I need delivery confirmation since its important for PayP...

Resolved! Question About Forwarding With USPS

In the last few days I have noticed several of the packages I sent out are showing a Delivery Exception and are being forwarded to another address. All of these packages are past the EDD provided by eBay. I am thinking my buyers may have decided to f...

Will USPS unwrap Christmas gifts to inspect media mail?

I had a box of gift-wrapped books to ship. I planned to use media mail because the package was large and heavy, and when it got there wasn't important. The contents were all childrens books that qualify for MM. I ended up shipping Priority because I ...

Negative Feedback due to USPS BAD WORK

Sold an item, mailed it the next day after buyer paid. It's three weeks since then and as per Tracking # item is still in transit. I explained to the buyer that I did my part properly and it's not my fault that USPS is doing a bad job. Buyer left me ...

Customer service

Im not a big youtube star so seens ebays cs doesnt care to talk to us. How the heck if i gave cs lije this id be out of business. Once and order is paid for how can i change from ship to local pu. My customer wanted his item as a Christmas gift so he...