Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Heads Up on Amazon, UPS and Fed Ex Deliveries

Over the last few weeks, Amazon, UPS and FedEx have been delivering packages to my my building's address instead of the correct address. The drivers buzz several tenants in my building until someone buzzes them in and by the time one of us gets down ...

Realistic Delivery Dates! $2 Billion extra Revenue & No Fix?

I know eBay sets the estimated delivery dates EDDs but now am wondering how the process works? eBay has the opportunity to use the vast amount of data that flows through its site to capture actual delivery times, but now I am wondering if this is jus...

It says the package hasn't been received by USPS but it is supposed to come by today or Monday

9 days ago I recently bought a Yashica MG 1 (a film camera) I check the guy and the reviews and the location thinking "This seems to be what I want." The person is from PA so its not from a foreign country. But every time I check the package it still...

Buyer filed chargeback claiming Refund not received but never filed a return! Lost Case!

I got a notification from eBay that a buyer had filed a claim with their CC Co. disputing the charge because they had not received their refund. The trouble is that the buyer never filed a return, never contacted me about the return, and I never got ...

Ebay Screwing sellers

Buyers return whatever they want for any reason, gets damaged in shipping, EBay says "too bad" This is **bleep**.. They will learn sooner or later screwing the people who make you money won't work for long. Makes me curious how many sellers have left...

eBay Branded Shipping Supplies quality of air jackets ordered recently were poor

I have been buying and using my store coupons for a few years now to buy supplies from eBay and very happy with the quality, design, and condition of the supplies until recently. I am not sure what has happened but in the last few quarters I have had...

Empty Box Scam

Haven`t had this type of scam before (I`ve had many others though), but I know it is very popular among professional scammers. Four days after a package was delivered to French Canada, I got a hysterical message (a brand new user) that she received m...

How to tell USPS mail hasn’t been collected

Hello all! I recently sold two separate items, all packed with love and ready to be shipped. I dropped them off inside of a nearby USPS blue box and thought nothing of them until they didn’t make any progress in shipping. It’s been six days, and afte...

Return request on an item declared, "For parts or not working"

I recently sold something that I was unable to test, so clearly stated that and listed it with condition "For parts or not working," and stated it was "as-is," in both the condition statement and the description section. The buyer just opened a retur...

Shipping Label deductions from Managed Payments

Being new to this managed payments process, does the cost of shipping labels come out of the managed payment pending balance, or is that something that will come out of my bank account?

Lost return claim needs email address for RMA in Leicester

I returned an item to RMA in Leicester via Royal Mail 1st Class Tracked, but the parcel never arrived. Now I am trying to complete the Royal Mail claim form but they require an email address for the recipient ( RMA) . I have contacted the seller via ...

Listing offers one free shipping method of FedEx Ground/Home. HI buyer has address issue. Cancel?

A fairly large item with free shipping was purchased by a buyer in Hawaii. I did not think it was possible for HI, AK, Puerto Rico to purchase listings with FedEx Ground as the only shipping method, which is why I only offer FedEx Ground on large ite...

Shipping issues, missing mail, and the aftermath of the holidays...

So like many many others out there im being hit left right and center with MISSING MAIL! Yes you heard that right I have 3 items sold and 1 purchase that have magically gone missing between December 11th-Dec 31st. Now I have called ebay and they are ...

DONT BUY

PAID FOR A GEM OF GREAT COST 2 YEARS AGO NEVER GOT IT. **bleep** YOU EBAY AMAZON IS HONEST YOUR NOT

Order sent to wrong address&country

I am in the UK, I ordered an item from the US. The seller sent me a tracking number which when I entered it looked odd, as though it was for a domestic package rather than an international package. According to the tracking number it was delivered to...