Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

$1 eBay Standard Envelope Shipping

Does anybody know how this system actually works? I am having a problem with an envelope showing delivered that I never received. I went to USPS this afternoon and they told me that the tracking number is bogus? They said it does not exist in their s...

the seller refuses to send me a return label

Resolved! Sellers need to blame themselves for issues encountered from USPS shipping delays!

My heart goes out to sellers significantly impacted by USPS shipping delays. I’ve had my share of worry about lack of scans at the post office, items stuck in limbo, potential INR’s, etc.. However, It is time for sellers to stop whining about the USP...

Appeal eBay Decision

Hello Community,Question of a specific circumstance.I sold a Magic the Gathering card to a buyer. The listing is labeled as: MTG Kaldheim KHM Elf Warrior 15 Token Creature. Listing was for only 1 card. Buyer opened a case, stating that he was to rece...

Scamming buyer

The sellers who has been selling batteries on eBay, let alert new scammers.I had sold an Electric Bike Battery to Houston, Texas ( sent by UPS ground, safely and easily if certain precautions are taken ). The buyer wanted return but he did not send i...

Resolved! Buyer with US shipping address and country changes

Buyer with US shipping address and country changesI just started my eBay selling account last week. I had a buyer make an offer on one of my items. However, this buyer is new to eBay, has no feedback, has what looks like an incomplete United States m...

Shipping rate tables

How do you associate a listing with a shipping rate table? I can easily create and name shipping rate tables but cannot find anywhere how to specify that a listing should use one ... Any help would be greatly appreciated. Thanks very much!

Resolved! Uncollected Packages

What happens when a customer does not reschedule a package delivery that was sent back to the Post Office because they were not available to collect on the date of delivery?

Resolved! Buyer returning item saying item is a knock off, buyer remorse abuse of return policy

I have been selling name brand jewelry purchased directly form the manufacturer. All of my jewelry is authentic. I am set up with automatic return policy so my buyers can return the item if the do not like it. I have a buyer claiming item is not auth...

Labels printing extra large, one to the page...Improvement?

Dear eBay, Please return to the prior label printing system until you perfect this new change.Thank you for your consideration,cpstuff

Refunds Not Processing

Done many refunds, not new to the situation. Refunded last night. In MP. Been stuck waiting for over 12 hours. It used to just take a few minutes with an alomost instant email. What's wrong?

Beware never change your mind and accept a return. eBay will always win.

I recently sold an item and it was set up for no returns. Buyer opened a defective item return saying it didn't work. After conversing back and forth with the buyer the part bought was the wrong part that the buyer needed. There were no harsh words a...

Ebay screwed me again

I'm am over Ebay. They do not protect sellers AT ALL. This is the second time that they have screwed me with a fraudulent buyer. First time: buyer buys pants from me that say clearly on the listing ate BLUE and have blue pictures. Buyer reports that ...

Shipping

Just curious. Now with the Managed Payments in place, do you think eBay will ever get to the point where they will draw the buyer's shipping fees out of the final sale, instead of billing my Bank Account immediately each time I ship?. I would be more...

Cancellation for this order is pending

I have requested for the seller to cancel my order which I have already paid but the seller told me that they have already paid for the shipping although the item hasn't been shipped yet. Since the seller already paid for the shipping, I told the sel...