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Returns on ebay not working

Is there a eBay moderator on this site. I have been trying to return an item which has missing parts. The browser just times out waiting for returns.ebay.com to respond.

User avatar by Pathfinder
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I’m done with EBay and their blind bias towards buyers.

Shipped and item on 11/23 and by 12/15 the buyers was requesting a refund. Normally I’d be fine but it was the holidays and the USPS was backed up (all over the news). The tracking number listed the product still working thru the system and the posta...

User avatar by Rising Star
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IS THIS A LEGITIMATE REASON FOR A RETURN?

This buyer who is also a seller just opened a return request for this reason: "Seller lied about shipping and shipped on 22nd. 3 days after expected delivery. This item was not delayed as they tried to pretend...they just dropped the ball. It was not...

Resolved! No update to shipping delails on sold listing

I sent two packages at the same time. both say delivered when i check the tracking number with usps. But when i look at the sold listings one says delivered, the other just says package recieved by usps, to arrive a week later. now paypal is holding ...

.75 c shipping in other categories?

Any word if and when the new75c shipping norm for trading cards might extend over to sellers of let's say tokens? It has gotten to be an extreme uphill battle to ship $1-2 tokens with tracking without the shipping costing 3 times the cost of an avera...

Resolved! Mystifying Shipping Instructions

Apologies if the explanation for this is obvious and I should know it. I sold a Thermos-type bottle plus a separate bottle opener (both Klein brand), both items together in the same listing. The buyer messaged me saying "You have to indicate that the...

ShipCover ... Good Grief

Hi - I sent out a set of 2 collectible vintage books on Nov. 24th via USPS Media Mail, value of $59.95, so I insured the parcel thru ShipCover when I printed the ship label. Well they haven't scanned anywhere since the day after I shipped them. So I ...

Resolved! Got scammed from 2 sellers

I bought few times in the past as “open box” item and never used new items....i bought a open box new never used ZTE blade Z max phone and I ask seller before I buy it for more information and seller say he opened the box but its new never used and c...

Buyer claims envelope was empty and that he gave it back to the mail carrier but tracking disagrees.

A buyer messaged me telling me that the envelope was open and there was nothing inside and that he gave it back to the carrier. Upon checking tracking it does not show it ever being refused but instead shows it was successfully delivered. What should...

Shipping Vinyl LPs Internationally

I'm ooking for suggestions from experienced sellers. I'm interested in opening up my products to internaitonal buyers but I have no idea what mailing service to use to protect myself. I've had friends get burnt by shipping cost internationally. Thank...

USPS Deliveries are late because they only work on Christmas?

Shipped an ebay item on December 5th going from Western NY state to Asheville NC area.Tracking shows acceptance scan December 5th.Today is Dec 26th (3 weeks since shipped) and it's not delivered.A scan finally showed up yesterday, Dec 25th, Christmas...

User avatar by Scout
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