Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay Standard Envelope WITH Letter-Track.com

Since half of my orders sent with eBay Standard Envelope do not ever update to 'DELIVERED' - I'm about to try out the free trail of Letter-Track.com "USPS Informed Visibility Mail Tracking for Online Sellers".Has anyone tried using both 'eBay Standar...

Incorrect Instructions on Filing a UPS Lost Item Claim on Ebay's website

https://www.ebay.com/help/selling/shipcover/shipping-insurance-shipcover?id=4643 Just to let everyone know, the instructions at this link to file a UPS lost item claim are not correct and eBay should fix ASAP because it creates a lot of confusion. He...

Resolved! Shipping Label

I had a buyer who wanted to email me a pre-paid UPS label and just pay for the item. How do I know if the label is legitimate and has anyone had this happen? Is so, what did you do? Thank you.

Resolved! Unable to ship a book media mail... in the book catagory?

Dug around through some posts and saw a lot of complaints about users trying to sell items that were books in other categories, which prevented them from using media mail shipping. In my case, I am trying to list a lot of craft books in the book cate...

Item hasn't received yet

Ordered a teddy bear, my items hasn't arrived for 2 months and I'm still waiting for it, he took my money but haven't delivered my item.

Resolved! Shipping issue question - possible scam

Hi, (this is my first ever forum post here, bear with me haha) I won bidding for an expensive item on the 14th of June, for which I paid immediately. Seller had a 3-business day shipping term, so on the 17th I asked them when are they going to ship? ...

Where's First class shipping as a choice?

First class shipping is not an option again. Ebay had it fixed and now it is not an option again. Please look into this and keep this an option for those who ship "smalls". Not fair to charge a buyer more than they need.

Partial refund

I want to combine shipping for different items. Not sure how to do that first off... Secondly I told a customer I would issue a partial refund for shipping since he ordered 2 different items.. How do I do that?

The label print screen does not open.

Since yesterday, the label print screen does not open.The screen to press the print button with a preview of the label does not open.This is not a PC or printer problem.I've tried both on Mac and Windows.Am I the only one experiencing this?

How to view Shipping Label + Insurance info on 1 month old label as a Seller

I sold an item a month ago w/ insurance. I forgot how much coverage I added, + forgot if it was USPS or ShipCover. How can I view this info so I can be prepared if I do have to go down the insurance route

Shipping calculations off

I had a sale for my item, tickets. I sold 6 tickets but when the buyer was completing the tranaction she was charged per ticket. How can I fix this ?

Shipping

I prefer to purchase items with free shipping, so when I'm selling an item I'm okay with free shipping. I just can't figure out how to make the offering show free shipping. Yes, I know it's very pricey but I'm okay with that.How do I make it free shi...

Resolved! Shipping label

Hi I made a sell. The shipping label I am to print is different weight and package size I thought I chose. The seller paid $17.54 for 8# package. The label say it’s shipping 3# flat rate envelope. What do I do?

Does USPS still deliver to Puerto Rico?

I sold an item to a buyer in Puerto Rico. Its a $25 item and weighs in at 4 ounces in its small bubble mailer.I ship hundreds of packages there every year. But today, it will not allow me to choose First Class. As a matter of fact, all USPS options a...

Fraudulent sellers

They will give you a tracking number and when the item is delivered, it will be nowhere to be found. Contact the shipping company and give them the tracking number. They will also ask for your name and address. The tracking number is a valid number b...