Shipping

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no item find

Hi, i bought many things without any problem since 2014, but my mother in law , who does not have an account on ebay , bought on last september 2020, us a guess , and item that did not arrived . The number of the item is not working , it says is not ...

UPS Outrageous Charges Scam?

I have just checked my invoice for December through mid January and find UPS charges substantially higher than the quoted rate on ebay. I have found several double charges for the same package from UPS. It appears that either ebay or UPS are cheating...

Sent to wrong person

I bought an item that had a problem, I started a return. I had a friend ship it and when I sent him the shipping label I grabbed the wrong one from the folder. A friend used my computer and it was a shipping label he shipped something he sold on eBay...

Shipping fees and overcharges

I'm wondering if anyone else feels that shipping charges are getting out of hand lately. In recent purchases I've made, the shipping charge often exceeds the actual costs. While some labels do not reveal the costs, I feel it should be required since ...

High postal prices coming

Post office general announced higher postal fees coming. He happens to be a left over from the last administration, that cannot be fired. I’m worried about shoppers being put off by higher shipping. I offer discounts already. This news has me worried...

Resolved! Shipping costs error message for 800 CDs

I’m trying to list a large CD collection, about 800 discs. The CDs weigh 185 pounds, which would cost about $130 to ship in the US by Media Mail. As USPS only accepts a maximum of 70-lb packages, I’d need to ship the CDs in three separate boxes. But ...

"eBay International Standard Delivery" what is normal delivery timing?

I shipped a package to an international buyer using eBay International Standard Delivery service on March 2nd. It is now March 22nd and the last update shows it: Mar 16, 20214:49amARRIVED AT TERMINAL LOCATIONDoes the tracking continue to update once ...

Refund policy

Has anyone ever had an issue with their order getting misdelivered but marked as delivered, even though it went to the wrong address? Ebay says since it's marked as delivered, my missing package case is closed with no package from the seller and no r...

Damaged International Shipped Item - GSP

I took pictures before shipping of the bubble wrap and multiple Fragile Handle with Care stickers I put on the corrugated box. I was shipping Glassware to the other side of the planet. It arrived damaged, 2 out of 6 heavy glassware damaged. Shipped U...

Need help , Odd situation but I think Im pretty much screwed !

Hello , its my first time posting here , I am pretty much certain that im screwed , but here is the current situation I am in , Late December I sold a commercial open box juicer for over $2k , I like to think im very good at packaging as I usually do...

So Now Where is eBay hiding the returns ....

So now where has eBay hidden the "Returns" section? I don't even see an option to click on it under Summary. Are we supposed to guess if we might have a return? What a despicable mess they have made.

Has this happened to you!

Hi,This coin seller in Canada uses a US/Niagara Falls address to send packages so they arrive in three to five days. But for returns, he uses an Ontario address, so the package has to go through customs causing three to four week delay in delivery. W...

Resolved! Return Items

HelloHow About To Return Items Policy ?

Appealing an apeal?

Buyer started a return request for "not as described or defective" BEFORE item was delivered, however I went ahead and accepted the request. A couple weeks later i recieved an EMPTY return package. Luckily I still had the original tracking number and...

Two transactions that are completely false

1) Sold a lot of 45 records with a case, Vintage. Shipped on time and had a tracking number. Before the item even got to buyer, he gave me a negative. As we know COVID had an impact on shipping and times and etc. So i reached out and said HEY, its no...