Seller News: December 2025
Check out our latest updates to help optimize your business.
Check out our latest updates to help optimize your business.
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We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...
1) Gives me an idea of what to expect as a buyer. If the seller lists 7 days handling time, then I know not to be concerned if there is no tracking information provided on day 6. 2) More importantly, if the item arrives after the last day of the esti...
brian@ebay In today's Weekly Discussion with eBay Staff Brian said:My understanding is that we verify addresses during the label printing flow. If there is an issue then cancelling the sale (like you did) is the appropriate process to follow. Does th...
trying to get rate to invoice but you cannot get rate unless customer paid tried of surprises when i go to ship between ebays % charge an just a high rate of postage have had to cancel sale or take a loss just to much of loss . trying to get best rat...
Hello, I shipped a small leaf blower from NY to OK last week. I purchased a 4lb 0oz label (paying the 3-4lb rate) via USPS Priority Mail as this was cheaper then FedEx Home or UPS ground for a 17 x 12 x 7 box. The cost I was charged through eBay labe...
hi I need selling department phone number
OK, I'm not a newbie. Been on eBay since it was AuctionWeb. So I'm not imagining problems. Last month I sold an item with no problems and mailed it with eBay's postage and label printing - worked as well as ever. Yesterday I sold an item the packagin...
Hi all, I know it is not a rare situation but it is the first time for me to encounter. I purchased a relatively expensive stuff (~$250, big ~12 lbs) from eBay and the package was shipped by UPS. After a few days, I received an eBay notice today sayi...
Hello from Uruguay ! my name is Andrea and in June 2020, I made an order for circular needles, and unfortunately, I have not received them yet. I am very disappointed with Ebay as I have been trying to contact the seller with no success. That´s why I...
i had a customer ask to use fedex the other day. why the customer needed fedex is a whole other story. so i packed and printed a label. i click on setup pickup. it went to fed ex website, i entered my account info. for some reason when i went to ad i...
Hi a item I sent arrived damaged how do I get a refund for the merchandise I sent
Hello i have purchased a pair of air pod pros from a seller that has provided and fake tracking ID for USPS. Besides that buyers of this product are now reviewing that product its fraudulent. How do i go about cancelling this order and getting my mon...
I am hoping someone has a contact to get this taken care of. Sent a FR Padded Envelope. Tapped it up well as packages are getting destroyed in the mail system. Well, this Post Office decided we had too much tape on it and charged our customer $41.20 ...
I purchases a expensve item and after about 5 days later the seller messaged me saying the there was some defects in the item and they where cancleing the transaction and issueing a refund about 2 days after that they uploaded a tracking number for a...
Where did the Print a Packing Slip link go? The note on the bottom of the new page said that I should be able to do that after printing my label but I cannot find it anywhere.
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