Selling

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local pickup - "pay on pickup N/A for orders subject to tax"

added pay on pickup to listing and buyer got error box "pay on pickup not available for orders subject to tax - select a new method"what to do now?

Returns

Sold an item. Buyer claimed damaged during shipping...requested refund. I agreed and paid for return shipping. Buyer didn't return item and ebay closed the case even after I reported that the item was not returned. Unable to get any assistance from e...

Farewell free returns

So one of my main accounts still had free returns set up, I just decided to change it to “buyer pays” for remorse returns. I’m wondering how this will affect my sales. I checked in my last 90 day period that I had about 100 returns and 75% of them we...

Woohoo For Me!

Can't resist...my number of items sold flipped today to 44,000. That number represents over 44,000 aluminum cans repurposed since I started selling in May of 2012

Follow Up eBay Listing Titles

Just wanted to clear something up about eBay listing titles! I’ve seen a lot of mixed answers about whether we can include our shop name in our eBay listing titles — some people said no, but I went straight to eBay to be sure. Their answer: Yes, you ...

Personal data for AI "development and training"

Just a reminder that eBay has set your default preference to "opted in" for AI to gather personal information for numerous means as stated in their policy. To "Opt Out", go to your Accounts Settings > Account Preferences > AI Training Preferences > O...

Resolved! Counterfeit Items & EBay Protecting Sellers NOT Buyers/Victim

I’ve recently experienced my first counterfeit item purchase from a massive eBay seller. This was a total of 7 auctions (3 orders). At this point in time I’ve received 6/6 items and all are counterfeit. These were auctions for a single items that end...

Need Assistance with Dispute

For Dispute ID: 5009172667 I shipped headphones to a buyer, they disputed the charge & eBay fully refunded them. Where can I send a message to eBay to have this resolved?

PAYMENT

HOW DO I TURN OFF THE AUTO-PAY STTING SO I CAN COMBINE SHIPPING

I love my customers.

www.ebay.com/itm/226882731163Title: Genuine STIHL CARBURETOR 4180-120-0604 C1Q-S110E NEW!Photo: Picture of 4180-120-0604 carburetorItem specifics: MPN 4180-120-0604Item description:Genuine STIHL carburetor part number 4180-120-0604 C1Q-S110E.Please d...

Ebay's lost package refund reimbursement for sellers

What is the new policy for Ebay's reimbursement to sellers after refunding a lost item and then it eventually gets delivered to the buyer? I can't seem to find the details on the site. Google didn't help. Does an INR have to be filed for the Ebay aut...

partial refund for damaged returns

A customer bought a set of 80 year old vintage Christmas lights. The condition and info in the description stated that they were not safe to use and were for decoration, a collection or restoration. All the light bulbs were working when I sent them. ...

Auction winner asked to cancel (unpaid), I decline, now I can't cancel

I had a one-day auction, with an Australia-registered auction winning bidder (I am in US selling on eBay US), almost immediately after auction request cancellation because she apparently found out after winning that she couldn't use AfterPay. I decli...

Please Verify Yourself

So annoying. Again and again after every third search. This is how they pester us for using the Chrome Browser instead of Firefox 115 which no longer works adequately since 10-13-25.

eBay refuses to remove negative feedback

Recently been hit with random neutral and negative feedback problems...How do you get eBay to actually take notice of this crap and remove it per their stated public policies? Example 1: Feedback left:Policy:Removal Request:Rejection:Recent feedback ...