Seller Tools

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Feedback Number Keeps Dropping!

Hello. Over the last few weeks, I've noticed that often when I land on any page that shows my feedback number, it appears as 184. Even when I acquire new feedback, it's always 184. If I click on the number or refresh the page, then the true number ap...

Periodic review for new sellers?

I had to cancel 5 orders due to missing merchandise I eventually found the products and relisted them. I believe 3 of the buyers complained, because not 5 minutes after they messaged me about it eBay sent me a message saying my payments are on hold f...

Resolved! Why is this added to my description's html? <font rwr="1" size="4" style="font-family:Arial">

I just used this independent tool: (amazing by the way) https://www.isdntek.com/ebaytools/ActiveContentScanner.htm This html code: '' is at the beginning of about 20% of my listings. I have never added it. Why is it there and can I remove it, along w...

Resolved! Disappearing Drafts on 8 Jan 2023 Lost about 90 Drafts

Over about one hour I just lost about 90 Drafts I was working on. They just started disappearing in chunks. I am using Safari on an Apple computer, iPad app and iPhone app. All systems are current. This **bleep** me off and is very frustrating.

Listing Tool Issue in Manage Drafts

Good morning.I am having an issue with the listing tool in my Manage Drafts.I sell vinyl records. When I click Resume Draft, I get the message "Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second."This happens...

Is there a Net Sales column on the Sales Report?

Hi, I sell on Consignment with one other person. Is there anyway to run a report that shows the Net Sales so I could easily have a number to figure out how much I need to pay out? Thanks.

Anyone have a workaround to eliminate the cart from a store

I need to find a workaround to disable ebays disabled shopping cart since it fails to work properly... #1 my settings are all correct and not set on immediate payment required. Here is the problem: Lets say you are the buyer and come to my store and ...

been getting some strange emails

I noticed the last week or so that I have been getting emails to the address attached to my account from Paypal concerning ebay! Now I never filed a dispute nor know anything about it and this example is but one of a couple dozen, while I am ok with ...

Vehicle Compatibility is gone and not editable in existing listings

As stated in the Title- the 'edit' button is there but there are no vehicles listed like there used to be. Is anyone else selling Auto Parts notice this? Any work around that you know of?

UPDATE: Seller Ledger is now officially launched, filling the GoDaddy void

Great News, especially for those confused and frustrated eBay sellers who will pay a lot of money to use only a fraction of QuickBooks: Just today, Seller Ledger is now out of the beta testing stage and is officially launched for us eBay sellers who ...

GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

Uploading through templates/Reports tools. On my end, it shows that I have 490 items listed (4 auction and 486 variation BIN listings)...total of 156,000+ items! However, only 26 of those listings show (most without a gallery photo). The others, are ...

Listing Software Freezing Up. Any Suggestions On How To Fix?

I use the listing software Wonderlister and I notice it has been freezing up lately. I have to log out of the laptop completely and log back on to make it work. My laptop is around 3 years old. Can anyone suggest how I can fix this problem?

Resolved! Promotion - Order Discount / Coupons

I have just recently upgraded to a store. I want to run a promotion for my collectibles under Order Discount something like B1G150% off or a coupon offering same. But, I don't see how to set it to make sure that it is B1 at regular price get the seco...

Business Address on eBay Correct but API Pulls in Old Address in ?!?!

Hi GuysI am developing a system using the Trading API Get Item. While doing this I noticed it pulls in the Sellers Address as long as they are a business seller BUT its pulling in an old address! This address was updated last year and its displayed o...