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SSN Changes on established accounts?

Can I change a SSN on my Ebay account? It allowed me to change everything over except this SSN info. My son set this account up for me several years back and input his info, but now with the 2023 tax implications, I need to update to my SSN since it ...

How to change accepted payment methods?

For the first time ever, I have a buyer asking if they can pay me 'another way' - I am trying to find out exactly what other way they're thinking of, but I can't figure out how to change/add accepted payment methods for the items I'm selling. Additio...

Buyer opens dispute after 8 days of delivery

About a month ago, I sold a pair of Jordan 11’s to a guy with only 2 reviews, and 1 of them was me. I shipped the item and it took a little while for him to get it because it kept saying “No Authorized Recipient Available”. After around 3 days of tha...

report seller

How do you report a seller that will not message you back. I want a refund but they will not reply and its marked as delivered. ty

Blatant error while editing my own listings - message says i can't edit, its not my listing

Ok, this is insane.Editing my listings, showing 50 per page, and while updating a field value, I get an error stating I can't change the value because "it's not my listing."Jaw, meet floor.

Resolved! Delegate access to Advertising Dashboard

Hi, I am trying to get access to my delegators seller advertising dashboard. I have checked the delegator's permissions page for my account but there is no option to give me access to the advertising dashboard. While in my account I try to access thr...

Ebay now hides quantity sold details on listings?

I haven't listed anything in some time but I used to check competitors listings and view their most recent sales by going into the specific listing and clicking on the qty sold. Now, the quantity sold isn't clickable. It was useful because it gave me...

Bulk CSV File upload error

@shipscript Comics sent me Very long time seller here I have been trying to an Ebay Store using a the bulk loader. My goal is to eventually upload 30,000 +/- items. I have developed a template with the help of an experienced ebay seller. I believe my...

Resolved! I have never shipped internationally.

I'm have no idea how to do this. I need step by step instructions. Apparently, there is a way to ship internationally through ebay, but how?

Saleability

I don't seem to be able to look up previous sales of an item in order to determine it's current saleability using my Android phone.

Resolved! 15 Failed Listing Uploads

Can anyone help me learn this? Support just wants to create a report for the team. I downloaded a template last week that gives errors 717/737 valid weight and valid postal code.Both are valid - 1 for weight and correct 5 digit postal code. I downloa...

Seller Hub

Can someone tell me how in God's name can I get rid of the Seller Hub. If I call eBay will they help with this. This is so annoying. I clicked on it one day to check it out and now I'm stuck with it! Thanks for any help I can get. PS. I've already be...

Integration with Bulk Sell failing

I took over a project that has an integration with file exchange, which uses this endpoint: https://bulksell.ebay.com/ws/eBayISAPI.dll?FileExchangeUploadThat endpoint now redirects to an error page. I'm looking for a migration guide for this endpoint...

How do I have my buyer send $$$ for faster shipping?

How do I have my buyer send $$$ for faster shipping?A buyer has bought and paid for an item, but now wants faster shipping(and is willing to pay extra for it). I found this during a Google search:'You can send or revise an invoice from either My eBay...

When eBay inspects a slabbed/graded trading cards, do they open it?

When eBay inspects a slabbed/graded trading cards, do they open it?Do the people who do eBay's 'Authenticity Guarantee' open slabbed/graded cards, or do they just look through the plastic housing? I'm considering grading a card, but it eBay opens the...