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Forum Posts

How to turn off automatic pricing for shipping multiple items sold to one customer

Casual seller here. Recently, ebay has come up with it's own pricing for combined shipping when I sell multiples of the same item to one buyer. They used to allow us to offer combined shipping discounts, which we calculate, but now automatically they...

Error code 37 HELP - Never seen before on eBay questions. "external product.type" Check API Document

Hello , this is what my cvs looks like. I have been manipulating it the past couple of days because I keep receiving the same error code 37. can you please help me figure out how to fix this so I can bulk upload my template correctly? Thanks *Action(...

Combined purchases

Hi ebayers,I have 'Allow buyers to send one combined payment for all items purchased' deselected in shipping preferences, but a buyer has been able to combine postage at checkout. How can I stop buyers from doing this?The particular buyer combined th...

Issue with buyer abusing the return policy

01-06-2024 09:10 PMThis customer made false claims about me and my service stating I did not give everything as advertised yet when reading the description of each item you see what exactly the customer receives and I make sure and deliver everything...

HOW TO CUSTOM NAME A FLAT SHIPPING RULE . . .

The FLAT SHIPPING RULE profile name reads sooooo wonky its challenging to differentiate between them. These rules are just a long list of numbers. Is there a way to rename each profile with a CUSTOMIZED NAME?!? I hope so. Please advise. Thank you.Ex:...