Seller Tools

Forum Posts

Sorted by:

Resolved! Can’t see listing pages on eBay app

Whether I go to edit my own listings, or look at others listings through the app, it just shows the pictures and won’t load the actual listings. I deleted and redownloaded the app, restarted my phone, and just about everything else. Anyone else havin...

Sellers Requesting Their Feedback Be Modified.

I'm not sure if this is new or if it's just being pushed as of late by Ebay but it's a bad policy to have in place. The seller lists and sells an item. The buyer leaves feedback. End of discussion. I've been on Ebay for nearly 20 years and recently I...

Resolved! Main photo. distortion with the new layout

Will someone look at my item #115941897197 or #126118767062 & there are others. with the main photos. distorted. This came with the new listing tool. When I move one of the non-distorted photos. to the main photo. spot it also becomes distorted. I ha...

Error With Gallery Photos with CSV Files

Hi everyone, I'm trying to list with the CSV upload file, however the gallery photos are not working on the app.Everything is showing as normal on the website with PC, however when it comes to the app, you can only see the photos of the listing when ...

Bulk Editor not working...not even for 3 listings

trying to bulk edit the descriptionThe main pop up box hangs and even though the message the change has been applied appears underneath you cannot get to it because the main dialog box with the washing machine is active Tried multiple browsers and di...

View ended listings older than 90 days

A few months a go (more than 90 days) I "ended" a bunch of listings. They werent sold, they didnt expire, I ENDED them myself by choosing the "end listing" option. I am trying to find them now but I can only search for up to 90 days. How can I search...

Resolved! how can i recover my deleted listings

i made an error and deleted all my listings. does anyone know how to recover them? i have about 2500 which ended just about a week ago when i closed my store. i am using seller hub but i dont have a store. i just want to undelete them.

How do I access eBay's catalogue of stored images?

I need to list some common yarns that have likely been listed on eBay many times before. How do I access images that already exist? I know it's possible, because I see my pictures on other people's listings all the time. Thanks!1

Laptop suddenly freezed up a lot.

I have a latop I bought around 2020 and suddenly the internet started freezing up real slowly. I kept turning it off and on and it still froze. I eventually turned the power off completely and logged on and now it's back to normal. It never freezed u...

Ebay Customer Service Joke

Several times in the last few months, I have had reason to contact eBay for advice or assistance with an issue and am not able to get past the phone tree nazis. I get a code that I am never allowed to enter and no matter what the issue, I get the "lo...

No ebay live support or agents to talk to

Unable to click to have ebay call me back or to chat with a live agent.Anyone else experiencing this ?

File Exchange Fails when CSV contains more than 2 items with variation

I'm trying to bulk upload some items (all of them with 3~4 variations) using file exchange.Each item (as a whole including the variation) uploads perfectly well when it's the only item in the CSV. But when I put them together in one CSV file, it seem...

AI Disappeared. How do I get it back?

New listings were enhanced with AI last week but it has now disappeared. How do I get it back? Love that new feature.

ebay sucks

a buyer did not receive an item i mailed to them. they opened a case to notify me. i'm trying to refund the person and ebay will not allow me to do so stating that you can't refund while a case is open. THAT'S NUTS AS IT'S ONE OF THE ACTIONS THEY LIS...

My new listings last week were enhanced with AI which I loved. Now it is gone. How can I add back?

Loved the addition of AI when adding new listings last week and now it is gone. Guess that was a tease but I thougth it was a very nice additional and made my listings more professional. How can I add that back to my new listings?