Seller Tools

How to send messages to buyer who viewed my product

I have buyers who have reviewed my products and I would like to send them a message.

Error code 37 HELP - Never seen before on eBay questions. "external product.type" Check API Document

Hello , this is what my cvs looks like. I have been manipulating it the past couple of days because I keep receiving the same error code 37. can you please help me figure out how to fix this so I can bulk upload my template correctly? Thanks *Action(...

Technical help

@links I am hitting the button for "create a sale" and it's stuck on 30% off..I've tried clicking in the appropriate area and typing in 10% off and it will not allow me to, or even backspace and remove the default 30%. Can someone please help clarify...

Bulk uploading?

So i had downloaded my csv or inventory lists back wheh i had almost 2k listings. Then closed up shop for awile. Since having been back getting started again have found those same files present an error when i try to upload them. The thought of relis...

Can someone please help me with filling out the draft listing .CSV so that it will upload??

I am using the CSV file upload for my Sports Card Store, and it seems like it's very simple to fill out and upload...just to get all of my drafts started. I started with the draft option because I assumed it would be easier, as I have used a fully lo...

Combined purchases

Hi ebayers,I have 'Allow buyers to send one combined payment for all items purchased' deselected in shipping preferences, but a buyer has been able to combine postage at checkout. How can I stop buyers from doing this?The particular buyer combined th...

Automatic Sales Exports?

I am trying to find a way to automatically export transaction data on eBay. I know you can manually export, but I'm trying to export on a daily basis without needing to do that manually. Hoping to feed that data into Google sheets. I know there are p...

removing an item

How do I remove an item from ebay?

Issue with buyer abusing the return policy

01-06-2024 09:10 PMThis customer made false claims about me and my service stating I did not give everything as advertised yet when reading the description of each item you see what exactly the customer receives and I make sure and deliver everything...

Item sent to wrong person!

Received Item from "mythings" and I did not order Item and address inside does not match my address and name.

Seller level forecast unavailable

Hello, I created my eBay seller account, but why my level forecast unavailable and how to change basic?Many Thanks.

Can't Create New Custom Templates

For several days, we have been unable to Create Templates. We regularly use them and know how to set them up-we need to add more. We can get as far as the Preference section, once the pop up block appears where we enter the zip code we are shipping f...