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Make selling successful with helpful tools, services, and apps on eBay.
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Forum Posts

Email to contact eBay. Is there such a thing?

I am not getting the deserved customer/seller support we all deserve. As a seller we are eBay’s customers. Without us they don’t have a business. When one of their agents talks down to me,I feel my rights to have the transcripts of the conversation a...

Templates

I had about 30 listing templates that just disappeared. anyone else have this problem?

Shipping label

I created a shipping label for an item i sold. It had the wrong dimensions on the label when I purchased it. I immediately canceled the label and created a new one with the proper dimensions. It was my understanding that I was supposed to get a refun...

Disable offline payments???

I’m about to pull my hair out from its roots. I want to set up a charity with my listings. Apparently I can’t because I have offline payments enabled. I am only shipping items- not meeting anyone in person to sell items. When I try to attach the char...

Reselling EBay authenticated items

Hi there!I recently bought a pair of Nike shoes size 15 with the condition “new with defects” from another seller. However, I ended up finding the same pair of shoes but size 14 that ended up fitting. The size 15 were authenticated by EBay, arrived r...

Need Community Support: Selling Privileges Removed After USA Shipping Problems

Hi everyone,I’m looking for some guidance and support regarding my eBay selling account. Recently, my account was permanently restricted, and eBay informed me that the decision is final and unappealable. The issues began when several USA buyers opene...

Buyer claims he did not receve item

Buyer claims he did not receive item. Tracking # reports delivery to their front door. How do I resolve this issue? Buyer wants refund but I suspect fraud. For me a significant amount of money is involved. Thank you for any advice.

Can't List: "A return option is missing or not valid" "You've provided an invalid shipping policy"

I have been selling occasionally on eBay since 1999. I have never created "business policies" or "shipping policies". What I want is simple- NO returns and Calculated Shipping via USPS and UPS. I am trying to list an item but I continually get 2 erro...

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Woodworking plane iron

Wanted: tongue iron (blade) for vintage Owasco Tool Co. tongue and groove matched pair of woodworking planes. Tongue iron notch is 7/16" wide (3/8" would work too); full iron is 1 3/4" wide. No cap iron.

User avatar by Enthusiast
  • 39 Views
  • 2 replies
  • 0 helpful

Introducing ourselves - Auctiva support is available here

Hello All! I wanted to let everyone know that Auctiva support is available here if anyone needs help with their Auctiva account. For those of you who don't know, we are a third-party service provider that provides services for eBay sellers. If anyone...

User avatar by Verified Third Party Verified Third Party
  • 84 Views
  • 0 replies
  • 2 helpful

Seller Dashboard - Return Rate metric

On the seller dashboard page, the Return Rate metric includes returns that were closed by the buyer. As a result, my displayed return rate is 40% higher than it actually is.It would be great if ebay subtracted these - I've recently had two buyers ope...