Seller Tools

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When updating your stores inventory with a Distributors SFTP pricing and inventory files

Hello wise ones I need help I have been granted access to my distributors FTP server. I would like to update my listing to match my distributors inventory quantity. I have the access and have downloaded the file. The files has their complete inventor...

Sellers Hub

In our Paid and Shipped listings it used to be that the items sold last were shown first but somehow over the past week the listing now shows the oldest sold and shipped items first. How this got flipped is beyond me. Any advice or do I have to keep ...

cancel a scheduled listing?

how to cancel a scheduled listing?

Charged for an item i never bid on

I've received a message from a seller for a pair of Nike shoes that I hadn't accepted bit offer on but I never even did on them at all and told them that and they're just requesting that I pee and I'm not paying so who do I contact and what do I

Resolved! If I update ebay store logo, will that affect my listings logo? Don't want to change listings logo?

I show the pictures of the store logo (blue box) and my listings logo (my dog).Also, what size is required for the store logo, please? Store Logo image, unedited: ---------------------------------I want to KEEP this listing logo the way it is:

seller won't take care of bad item return

I received said item, but didn't really look at it until 5 or so days later. I did leave positive feedback, about it because of what seller stated in post. I then opened up package and plugged it in to see how it worked, and it did not function as pr...

shipping labels

My shipping labels are printing center of page, and I can't figure out how to move them to the top of the page. Not sure if it is and eBay problem, my mac or my Epson 435 printer. Was working fine, now not so great, any help would be appreciated, tha...

Favorite Sellers Page

The most recent update has changed the favorite sellers page. When I pull it up it is listed by date added when I change it back to by name it automatically reverts to date added if I access a seller. How can I fix this? Any suggestions?

Templates, and Previewing

Hello,I'm having a lot of trouble with my templates going glitchy, and not being able to preview them. I'm not doing anything fancy with my templates. Changing font size is the biggest problem. Then there is the backwards text inserting? After changi...

EBAY ACCOUNT

WHICH OF THE FOLLOWING IS ONE OF THE MOST IMPORTANT REASON FOR BANNING AN EBAY ACCOUNT?

Magnifier

I am just seeking some help. About 50% of my pictures have the magnifier tool on them. The other 50% does not have the magnifier tool. What might I be doing wrong? mcgun1148

Having issues with the EPN

I keep getting an error when I try doing anything, I can't enter no info, I will gladly appreciate any feedback or resolution I can try. Thanks everyone. on the EPN.

ebay email

I have received an email from ebay asking me to update all my details by July 1 to manage my payments. They need all my bank details - sort code, ac number etc - passport details - copy of a bank statement - etc etc. I can access the same page via th...

Getting '10009 Error - No <Item.ListingDuration> exists or <Item.ListingDuration>...' on upload

I have been using the same CSV file to create record listings for a very long time; updating it as eBay changes categories, etc. As of Wednesday this week, my file stopped working with this error: '10009 Error - No exists or is specified as an empt...