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Candles melted

I recently shipped two new candles via USPS insured Priority mail. The buyer informed me they were totally melted upon receipt and requested a refund. He lives in an area of California which is experiencing extreme heat weather conditions. My underst...

Resolved! Cancelling a buy it now listing

How do I cancel one of my listings? Mike

All time earnings gone?

I noticed that my all time earnings total is now gone, most i can see is a year back.

Product research tools

What are the most effective product research tools can be got free?

How do you get a answers from eBay about new requirement on July 16 for CE items to the EU?

Selling products with a CE symbol into the EU I do not understand “Selling products with a CE symbol into the EU”. I have read thru the eBay help pages and still do not understand. I am not a manufacturer, and I am just an individual selling my toys ...

New ebay listing changes (sports cards)

Is anybody as confused as I am regarding the changes ebay made today regarding listing categories?

Replace description in 800 listings

I want to change the item descriptions for 800 listings at the same time. Since the descriptions are not all the same, find and replace probably is not a good choice. I just want to delete the current descriptions and put in a new one. Any idea how?

Incorrect listing

I accidently failed to include a reserve price on a car I am selling. I have 2 bids. I have been unable to cancel the auction and relist the car with a reserve. Help!

Resolved! newsletter subscribers

I used to update my newsletters and get the number of subscribers by going to:Home > My eBay > Selling > Manage Store > Email Marketing Now it's called Store Newsletter and offers a simplified newsetter-making process (which I'm OK with). However, I ...

Best day/time to send offers

Anyone know the best day/time of day to send offers to watchers/buyers?

Resolved! Can't find how to edit an element of my store/listing appearance .

Several month ago I added something to my listing appearance. I feel sure I did it through the "manage store" page. I know I did this in a separate area b/c I remember it would only take a certain number of characters. But now I want to edit it again...

where do you see what you have listed?

Resolved! Store Design Gone

13 years ago when I was first designing our store, I picked a color that matched our logo, picked categories, and created 3 links to pages with additional information. This was all done in the listing frame. Our store has pretty much looked the same ...

messages from my message box

tried to answer a question about one of my items and I was blocked with eBay saying I can't send out any more message for 24 hours. I had sent out one message...this has happened to me two days in a row.

eBay Store newsletters

Hey gang, A few questions for you out there. Do Starter Stores have email marketing? What are the free email allocations now? What are the allocations? This page used to have them: https://www.ebay.com/help/selling/selling-tools/using-email-marketing...