eBay

returns

how in the world do you contact anyone at ebay? I have a return that they say needs to go back but I cannot get to the shipping label they say is created. When I try to get help I just keep going in circles on the site, no one to email and no phone n...

Return

Hello I purchased 2 identical phones. I had sent one back because it was defective. I went into eBay and set the return qty to 1. Now I want to send the other one back, as it is too small for my hand. eBay system won’t allow me to go back in to start...

Not a horror story, just a little strange

First, I'll be refunding the buyer his/her purchase price if I don't hear from them by the end of the week. Fair's fair. Buyer with an Arizona address purchased a St Anthony cross. I shipped next business day. The address was a Care Of, but it was th...

Buyer Returns Item to Wrong Address and it was returned back to them - eBay refunded them anyway

In late October a buyer purchased an accurately described 2018 IPad Pro from me. Upon receiving the item they requested a return because they wanted the 2020 version. The return address was an old address of mine (I guess I thought the return address...

Has anyone had an issue with Ebay saying you have returned a product when you never received it?

Hey guys! I recently bought one of those gold bar things from melting computer parts (I know, I'm an idiot). The posting said it was from Israel and would take a long time to be delivered. I decided to cancel the order and Ebay said I would have to w...

ebay Costumer service number

i need ebay costumer number....

Buy It Now - Double Order Error

Has anyone ever been charges twice using the Buy It Now functionality? The seller only saw demand for two items, now we are stuck with a return shipping issue. How can we get eBay to cover due to technical issue?

URGENT: GPS help. Buyer won't return "faulty" item

I had a buyer purchase a £350 dress and open a "damaged on arrival" claim over a supposed "faulty" zip.I am talking with her asking her to tell me how to send her money for return shipping or to provide her address for me to send a label. The dress i...

trying to find address for returning a faulty item

Buyer Requests Return 2 Month After Sale?

Need help, this is all new to me. Sold an expensive camera lens 10/09. Purchaser requested return a couple of days ago, claiming there were scratches on the rear element, and that my description of condition wasn't accurate. Description was correct -...

I received a parcel that is not mine, #ref.# lpken000000926205323

Is it just me or have you guys also been getting a huge rate of return fraud recently?

This past month, my brother and I have gotten 6 returns for high value car parts. Half of them have been mail fraud. The buyer sends back their old worthless defective core and claims the part didn't work. When does the buyer stop being right? When t...