Seller News: July 2025
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Ebay is waiting for me to respond to an email the sent to me about what a seller stated was the issue. How do I reply the email since there is no way around it to send them a response
Received my package yesterday, flattened. Item was shattered into pieces. First class package, so no insurance from seller. I contacted them explaining and providing pictures, hoping to hear back within 24 hours, but nothing yet. I was hoping for at ...
I was given this tracfone for Christmas. I got to open it early since I was sick. Ebay & Tracfone gave me the go ahead with returning it and a date to return. I however; got sick and was not able to leave the house . On December 31 case was closed. I...
Hi, new to this so looking for advice. I send a small package from the U.K. to Germany using the Global shipping process. The buyer has received the item, however has started a refund request. Ebay has given me a couple of days to issue a refund, but...
item 363577806942 Package was delivered iby postal carrier in clear plastic bag "item damaged by postal service" with original packaging torn open and item missing. Now What?? I go into an endless loop when trying to find an answer?
A sweller sold me the Sapphire with GIA report number 141922467 as a sapphire from Ceylon. in listing he says Sapphire is from Sri Lanka I asked the GIA to verify the origin for Sapphire with GIA report number 141922467 and purchased report conversio...
I wish to return this graphic card ‘Sandisk 960GB Cloudspeed. I returned it before, but I clicked a cancel button to return it by my mistake. Then I try to return it but I cannot return it anymore. So I feel very upset. If you can help me, could you ...
Hello all,This is the text of a message I sent to a mentor:I mistakenly sent the wrong album to a customer. On my instructions, the customer requested a return shipping label. I received the item and then shipped the correct album to the customer, up...
I sold an item that works but has a flaw, and I noted the flaw in the listing in both words and photos, making clear the item was sold with the flaw. The buyer opened a return case, claiming the item was not as described due to having the very flaw I...
Do you believe Ebay will have the heart to allow me until Monday to get Tracfone in the mail? I sure hope they see this issue as you did. I appreciate and thank you for seeing my perspective on this return. When you are sick, you're sick and I couldn...
I sold a pair of women's Clarks boots in early November 2021. A about a month later ( 2 weeks passed the return period), the buyer messaged me to ask for partial refund stating after wearing them for a while she felt the shades of the boots are a lit...
can a buyer return an item without going thru ebay
This is literally getting out of control lately with eBay helping big businesses out on eBay I bought a phone from someone on eBay they said it was in mint condition and would work great with my service I get the phone it doesn’t work it was blacklis...
Can I agree to a return refund, but dispute the buyer’s reason for returning it? I had listed a Citizen Eco Drive watch as “new with tags” with detailed photos and description (item 265492427360). The watch had never been worn, has all original packa...
Welcome to the Returns board! Here you can discuss returns with other members.
Returns related questions? Whether you're a buyer or a seller, check here to get started:
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