@mtgraves7984
Yes I understand what you posted but I don't understand why you would mention the $20 at all as sellers are not charged that fee unless they fight the chargeback. If they accept the chargeback and refund they don't pay the $20 fee. Some posters seem to think that it is automatically charged so I just wanted to mention that is isn't.
Regarding the charge being made for PP as well...If you look at the link that I posted in my first post it says..
A payment dispute is when a buyer initiates a chargeback or other type of dispute with their payment institution (for example, their credit card provider or PayPal). The final decision for refunding the buyer is made by the payment institution.
That suggests that a PP dispute and a credit card chargeback are both considered payment disputes.
Further down on that page it says..
However, if you’re eligible for seller protections, we won’t charge you for the amount of the dispute and may also waive or refund the dispute fee, even if the payment institution decides to refund the buyer. For details on how these protections work – which transactions are eligible or excluded, and what sellers need to do – please read our full seller protection policy.
If you don’t respond, or the dispute results in refunding the buyer, and you’re not eligible for seller protections, the amount will be deducted from the total of your Available, Processing, and On hold funds, and we’ll charge a dispute fee.
I could be wrong but the last time I looked at this page it seemed obvious that a dispute fee was charged when a dispute was lost regardless of the payment provider. Now when I read it, it seems a bit more ambiguous so it is possible that the fee is only for credit card chargebacks and not PP. But that isn't really clear so I was wondering if you are certain that the fee is NOT charged with a PP dispute and how you know that?
