eBay

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Item not as described

A seller ripped me off on Item NOT AS DESCRIBED and now won't return/refund. Thank You everyone that has responded to help me out with this. I tried to click on RETURN, ITEM NOT AS DESCRIBED. But it simply says: Seller does not accept returns. So, ev...

How can I decrease my selling price once buyer has already paid for items?

A buyer has paid for two items, a jacket, and a scarf. While packing the items I saw a spot on the jacket I had not noticed before. I've alerted the customer of this and sent pictures of the spot so they can decide whether they still want the jacket ...

How to proceed to get refund for tractor decals returned to seller

Purchased through PayPal tractor decals. Couldn't separate them. Emailed buyer wanted to return them. Email, he said they were water decals & look on YouTube how to apply. Also discovered, I need reverse color combination. Seller said never had to te...

Missing mid level wire shelf and ceramic screen.

I would like to return this unit and get one with all the necessary parts or send me the missing items from order Number 05-09397-60143. Please advise what I should do.

Cancel Order #: 22-09411-60444

Case closed without refund although item got sent back

Hi,I did buy an item in november that was a scam. So I asked immediately to send back the item to the seller to get refund. I did ship it by myself without using the return ebay shipping label (that was my first time doing that so I was a bit lost), ...

Buyer returned a different item than what I sent - how do I handle?

I sold a 1st edition # 0859 Trail of the Painted Pony to a customer and she claimed that it had a horrible stench and couldn't bring it into her house it was so bad. I knew I should have trusted my gut and not accepted the return...but I was trying t...

Returns

I ordered a camera. The camera was defective. I returned camera for a refund. The camera is being returned to me because the sellers address is unknown. How di I get a refund on a camera I cannot use.

EBay fraud - hasn’t provided return money, won’t provide date for when they’ll give my money back.

Long story short, a poorly rated seller falsely described a $1500 camera lens condition, I processed a return but the seller kept talking in circles and ultimately the case was escalated to eBay. The seller then had 5 days to send return shipping, pr...

I need help cancelling a purchase. Seller is no longer going to go through with sale

A seller is telling me the item I purchased is now damaged and they will not be selling to me . They asked me to cancel the purchase,. Everytime I request cancellation , i get an automatic bounce back telling me a cancellation will not be accepted.

Return a item

I need to return a item. The seller refused the return and closed the case. I contact eBay several times and got no where they don’t want to get involved. I have given up on eBay customer service doing anything. How can I contact upper management to ...

Buyer opened a factory sealed collectible thus ruining the total value. eBay gave them full refund?

My buyer opened a factory sealed shrink wrapped collectors tin of trading cards. Opened all the packs of trading cards in the tin then claimed 2 of the packs where supposed to be a first edition version even though the tin lists the packs and doesn’t...