Returns

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how return a good to owner

Resolved! Should I accept a return

I have recently started selling some of my old Pokémon cards. I have had someone ask for a return on a card they paid a few bucks for stating they didn’t notice it had creasing. In my pictures you could see the creasing. If I accept the return do I o...

One of Three Packages Lost - Partial Return ?

I purchased collectibles for $5,200+ Taxes / from a seller.Seller kept asking if I was sure I didn’t want insurance. I told him no (insurance is for the seller).He shipped everything with three separate tracking numbers through UPS. Two of three pack...

Purchase gone bad

In Sept. I purchased 2 items approximately $150. The product I received wasn't even close to what was pictured in the auction. I contacted the seller twice with no response. I then asked Ebay to help. I had to wait for the seller to respond before th...

CAN I SUE A SELLER FOR KNOWINGLY SELLING BAD PRODUCT AND COSTING MY SHOP THOUSANDS!$$

OK, so I bought a used transmission with 45k mile and a one year warranty. trans comes in, the car happens to be one of the hardest trans job possible with a 13hour labor bill ($1,900 in just labor to do the job). the trans was installed and is BAD s...

UCEC Multione Mini 4 channer Video Multi-Viewer Capture Card 1080P 60FPS

I bought a product that turned out to be fake. I contacted the seller but he refuses to replace it with a working one or return the money. I live on another continent and it costs 50 dollars to send the box back and it arrives in 30 days, I am not ab...

How do I actually talk to someone when the seller refuses to take back a faulty item?? This is real!

Seller pays for returns and eBay sends a pre-paid return label. Should I use that free label ?

Example: You buy something on eBay for $452 and the listing indicates seller pays for return shipping (USPS). So after a few weeks you apply for a return. Within three days, a return prepaid label is available, and the buyer doesn't pay for return sh...

Resolved! Ebay is siding with scammers?

I won an item (±500EUR), got it and it is completely faulty, not working, dead. Opened a case on Paypal, waited 10 days to paypal step in and now I can return the item and receive refund. Great! However seller name is eBay S.a.r.l., I see his home ad...

Resolved! How can I tell if Ebay paid the refund or the Seller paid?

I purchased a doll and when I received it the seller had swapped the hands on the doll before shipping to me. When I contacted the seller they said they meant to put it in the description but forgot and they would try to pay me in a week once they go...

buyer return

I purchased a tool chest that came in two boxes. It arrived in two separate boxes, a large box for the base and a smaller box for the top section. The main section I opened and it was dented. The other box remains unopened. I got a return label from ...

Resolved! Another fraudulent return of a "For parts or not working" item listed in a "No-returns" auction

I guess I'll just add to the thousands of "fraudulent return" posts on this forum. Maybe the squeaky wheel will someday get the grease. Sold a baseboard heater thermostat which had the knob shaft broken off. It worked, but needed adjusting with plier...

want to return an item

how do i return the item.

Resolved! E Mail /Phone of Addressee Required on Customs declaration form

I have initiated a return on an Item that, by mistake, I ordered wrong size. I will pay return shipping to China. On my local online customs declaration form, it is a requirement that include the addressee's email or phone number. I guess the postal ...

Resolved! Partial refund on remorse purchase with "no returns" policy

I have a "no returns" policy, as I sell things on eBay very rarely and this isn't a business for me. I offered a clothing item with free shipping. The buyer has requested a return anyway because the item doesn't fit the way they'd like. They acknowle...