Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Catch up on the latest updates focusing on trust and optimization.
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Context: item wasn’t as pictured, missing original power supply that was plugged in in the picture. Equivalent supply would cost a bit more than I paid for the item itself. Just a bit confused as to what I’m supposed to do now, does the lack of respo...
I have tried to contact seller to let them know that one of 4 bowls arrived broken (badly packaged for sure!) and I'd like to keep the other 3 that aren't broken and get a $20 refund that would allow me to buy an UNbroken bowl on Ebay to replace the ...
unable to put in a jpeg file. The pie pan I ordered has been spray painted which would render it unsafe for food. A pie pan is useless if it cannot contain food. Tell me how to reach ebay without the required photo--which I cannot get past.
The buyer opened a case because the item was delivered damaged. And I accepted the return. eBay has given the money to the buyer from my Payoneer account before receiving the goods back. Can it be done? And the machine parts are changed and completel...
Hi - A buyer decided to return a item he purchased, the refund was given but the item has "disappeared". I asked the buyer to view the return label to see the tracking numbers, he claims he cannot. Is there a way for the return file to be viewed agai...
I purchased an item on December 28 - it was NOT what was originally advertised - I told the seller I would return the item for a refund - he offered me a little more than half of what I originally paid and I refused. The package was sent on January 2...
When the buyer decides to initiate a return, is there a way for the seller to also see return label to verify if the item is indeed being returned? Or to see tracking numbers?Thanks
hello! I requested the return of an applewatch that did not work, it was authorized and by mistake I put a WRONG return label from a previous return, they told me that the applewatch had arrived and that they would return it to me, obviously the whol...
I offer 30 day free returns. Had a buyer purchase an item 11/30, delivered 12/3. Requested a return on 1/27 for "purchased by mistake" and that they had not used it. Did not except return as packaging had been opened (per pics from buyer), cannot det...
Item under warranty bought as guest July 2022, lost confirmation email, have warranty with all numbers and payment to credit card, photos, name of seller (item still up for sale with same item number), warranty not being honored. Tried contacting eBa...
I've had enough sales and purchases to know when something is off, but out of the 600+ transactions I have had over far too many years, I've been fortunate that none have gone off the rails .. until now.So I am kind of wondering what the steps are to...
The website does not provide a contact number for customer service. Can someone share please?
Welcome to the Returns board! Here you can discuss returns with other members.
Returns related questions? Whether you're a buyer or a seller, check here to get started:
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