Returns
Discuss how to manage returns with fellow sellers
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return

Seller advertised a part as fitting a 5.3 and 6.0 engine. I have a 6.0 and it does not fit. Buyer won't accept return. Misleading description

Resolved! Buyer did not use return label sent to them

A buyer started a return on May 28. eBay automatically approved it and asked us to send a return label by June 4. We sent a label on May 28. However the buyer still used a return label from eBay and sent it to a wrong return address. The buyer showed...

Refund for a lost

I sold an item late December which Royal mail attempted to deliver but couldn't do it as the buyer wasn't in. There was then the option to arrange a redelivery which I reminded the buyer about numerous times but they failed to organise the redelivery...

Refund prior to shipping

Customer bought an item and I reinspected the item when I went to package it and it was not represented correctly in the listing. How do I refund the money and let the customer know what happened?Thanks Holly

item not received

i didn't receive the item from eBay how i can contact with eBay team directly

0'16-09480-24426

I wanted to buy with an English keyboard, but they sent me with an incomprehensible keyboard

Bought a phone (official Tracfone eBay seller), didn't include service as advertised, now what?

I've used Tracfone for years and never had an issue. I don't know what went wrong this time but their service seems to have gone downhill recently. Here's the listing I purchased "Tracfone TCL FLIP 2 + 1 Year of Service with 1200 MIN/1200 Text/1200MB...

Airport defective

Airpod is defective. I did troubleshooting to no avail. I have the insurance but they don't respond and when attempting to contact I get an”error” messege

Misled by ebay staff on return

I bought a coin that was delivered to me that was a fake. I opened a dispute over the item and ebay decided on my favor.I spoke with many ebay representatives who informed my a return shipping label would be generated for me. I told the representativ...

Resolved! Off-the-record returns

A seller returned an item without initiating a formal return request. Am I losing out on anything from eBay if I refund this seller without demanding a formal return request?

User avatar by Adventurer
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  • 11 replies
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return defective item

I bought a saxophone. It was defective. I tried a return request but it does not process because seller does not accept returns. I contacted seller, and they agree to a return but want it shipped to a different address from where it came. They say th...

Ebay returns need help

Hey everyone was wondering If I could get some advice so I recieved an item from a seller which didnt match the description (clothing item was im bad condition and had paint on the clothing) seller asked me to return for a full refund I returned the ...

User avatar by Adventurer
  • 123 Views
  • 3 replies
  • 0 helpful
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