Merry Christmas everyone!I sold an item on Dec. 21 to a buyer who
contacted me a few times about his shipping address (missing a mailbox
number in an apartment building). I changed it by adding that number. He
even told me he is the property manager....
A buyer started a return on May 28. eBay automatically approved it and
asked us to send a return label by June 4. We sent a label on May 28.
However the buyer still used a return label from eBay and sent it to a
wrong return address. The buyer showed...
Dear sellers, I am distributor of auto parts. I got a return request
from a new buyer today. (He opened an account on the day he placed the
order). The reason for return is "item not as described". eBay
automatically approved it according to its poli...
Thank you everyone! Quick update: I shipped the item to the warehouse
today and will use the "resolution center" to get back the shipping fee
(eBay charged me) if possible. I will keep you updated if I hear
anything from eBay. P.S. eBay's customer se...
Thank you everyone for your immediate help. Sorry I did not explain the
address issue.The “correct” return address on the return label we sent
to the buyer is the warehouse in another state. The address on the
buyer’s label is my home address which i...
Thank you guys for your prompt replies. I never expected so many
responses in such a short time. That is why I enjoy doing business on
eBay. Many good advices. But it only allows me to choose one solution. I
thought I could choose multiple. As you su...
thanks for the advice. Actually, the factory allows return but they need
evidence / proof to support a return. Let's say, they sent a wrong
product, they need to see the pictures from the buyer... true it is
kinda risky since as other sellers said, b...
Thank you very much for the suggestions! The buyer 's phone number is
not there in the order details. This is a good tip though. You are
right. It is truck bed. This is a risk that I was not aware of. That is
why I ended all listings of truck beds to...
