cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay returns need help

Hey everyone was wondering If I could get some advice so I recieved an item from a seller which didnt match the description (clothing item was im bad condition and had paint on the clothing) seller asked me to return for a full refund I returned the item to the seller but stupidly I forgot to put in a returns request on ebay.. the seller has now recieved the returned item confirmed by the tracking services I used but is now ignoring my messages about the refund.

 

Ive put in a returns request now but have to wait a few days for ebay to step in will ebay still be able to get my money back for me as I have proof of postage and delivery or have I lost my money to this seller?

 

Any advice would be greatly appreciated thank you!

Message 1 of 4
latest reply
3 REPLIES 3

Ebay returns need help

Should be a slam dunk for a refund once Ebay steps in.



``````````````````````````````````````````````````````````````````````````````````````````````````````

“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 4
latest reply

Ebay returns need help

Thank you

Message 3 of 4
latest reply

Ebay returns need help

Hi @jc-903 

 

Should you have any difficulty getting a refund from eBay … you can always phone your credit card company, provide the return tracking number, and request a chargeback.

Message 4 of 4
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: