Returns

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Refund

I refused the delivery because of postal agent ask extra charges like cd changes rupees 4387 or in usd around 53. I discussed with ebay agent regarding what process done in ebay shipping hub that time ebay agent mistakenly open a case as item has not...

Ebay Seller Dashboard is ripping off good seller under DEFECTS

I have been on Ebay for over 23 years and have a store for the pass 13 years selling Watches and jewelry. I pay a monthly fee for the store and had over 2000 items listed until Ebay started to limit me because of out of stock items. I had 7 seven out...

return

I would like to return a poor quality shirt I received today. How do I go about doing so?

To return to Amazon or to e-bay?

The thing is not as described. The bulb says 'bright' but it is a dull/yellowish light. Also the sales ticket that comes inside from the seller says it is from Amazon (?). I want to return it and the system in e-bay asks me to send a photo (?). I jus...

i need to return an item

order number 27-10554-98773 need returning

Resolved! How to handle a refund

I made a sale recently. It was a Copenhagen Mug that was delivered on 9/9/2023. The buyer has now contacted me, with photos, on 10/1/2023, 3 weeks after the package was picked up, to say the handle of the mug was broken when he opened the box. There ...

Issued "return" from a "lost" package, I need post office's email but ebay deadline's not too fair

Hi. Seller from Portugal, buyer is from the US, who's been having some issues with an item he purchased on the 6th of September and claims to not have received yet.The matter of the fact is, that the tracking has not shown any updates since the 8th, ...

meatgrinder

The item, meat grinder was mis specified as 2600 watts when the product was actually capable of a wimpy 300 watts. A FRADULENT DECEPTION. I NEED TO RETURN THIS ITEM FOR FULL credit

Buyer was refunded and never returned item??

I listed a coin watch 8/16/23 and this buyer was offering an amount for days and going back and forth with me. The item sold $1500 and he paid. The day he received the item he states it was damaged and wants a refund. I responded that it wasn’t damag...

Case Closed

I ordered and received my order and it was incomplete so i contacted the seller 4 times about a return /refund and then i received a Case closed message?

i purchased a item and never recieved item and i wanted a refund for item never recieved

and there is no phone number to reach a live person only automated i calle dthe f.t.c and bbb i want ebay shut down for fraudulent business practices.

Is Global Shipping Returns window 30 days? Do I pay return shipping?

Hi There. I need advice. I sold an item to a UK buyer and used global shipping. ( I am in the USA). The item was delivered on August 31st. Nearly a month later after delivery the buyer states they were on holiday and only just now able to see the ite...

Seller gave me incorrect return address so item shows up as not being returned

I received a DVD player/streaming device for my RV but after cutting a hold in the cabinet and installing it, it was not working. Some DVD sound only came from only one of the two speakers but no video and no streaming capabilities were transmitted t...

My first return. How does the buyer get the return label?

A buyer started a return. It's my first return. Does eBay provide them a label and then charge me?

Why do buyers have a full MONTH to return something they changed their mind about buying?

My buyer wants to return an item that she decided didn't fit her needs. At least she was honest -- unlike other returns, she did not pretend it was not as described or flawed in some way. She freely admits that she just changed her mind. BUT -- why d...