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i purchased a item and never recieved item and i wanted a refund for item never recieved

and there is no phone number to reach a live person only automated  i calle dthe f.t.c and bbb i want ebay shut down for fraudulent business practices.

Message 1 of 13
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12 REPLIES 12

i purchased a item and never recieved item and i wanted a refund for item never recieved

Its simple enough to open an item not received case, its all automated.Go to your transaction and use the drop down menu. Hopefully you are still within Ebays thirty day money back guarantee. If not, you have six months to open a case at PP, and most credit cards.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

Go here

 

https://www.ebay.com/mye/myebay/v2/purchase

 

Find the item and then select the "More actions" button

 

Select "Return this item"

Message 3 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

Get help with an item that hasn't arrived | eBay


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 4 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

You can do a live chat with AI it might help you. Or you can file an item not received here.

https://www.ebay.com/help/sr?query=inr&origin=1

Message 5 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

The OP did not receive the item per his message.

So he would open an item not received case.  

Message 6 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

You don't need a phone #, you don't need the BBB and you don't need to resort to any of the other solutions you mentioned.

Have you read the Money Back Guarantee? ALL buyers need to get acquainted with it because it clearly explains the protection eBay offers if/when a transaction goes wrong.  

PS: You don't really believe eBay would be shut down because of your complaint, do you? 

Message 7 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

Once again, y’all have been duped by obvious sarcasm.  Calling the FTC and BBB would be silly - that should have been enough of a clue.  

thanks for the chuckle, brother!

Message 8 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

 How to spell "received"...in case you need it next time.

Message 9 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

I’m not sure what more can be done to make it clear to buyers that the MBG exists. It is on almost every page that a user can open while browsing the site.

 

 

Message 10 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

The OP states he never received the item.  That means that he should open an INR case, not any other kind. 

Message 11 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

Obvious sarcasm? It was not so obvious to me and I answered accordingly.  What's the point?

Sorry no chuckles.  

Message 12 of 13
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i purchased a item and never recieved item and i wanted a refund for item never recieved

Would that be the "next time" the OP decides to post "obvious sarcasm"? 

Message 13 of 13
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