Returns

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As is new item forced return

Ok, what gives, I ask eBay to step in and help resolve a buyers return request of an As Is sold at auction item. It was sold to me originally as new but the buyer said when he got it he said the item was not new and was damaged. Demanded money back A...

Resolved! Invalid return address

I requested a return on an item that I received today and the return shipping address is some sequence of random names, so not a valid address. The return address on the package is some public parking area in Kentucky, so also not a valid return addr...

Speak to a live agent

I sent back my return to the seller, but the package showed up in my mailbox today saying "FORWARD TIME EXP RTN TO SEND" "FLOW TO MANUAL PROCESSING". I got the return label on Sat 1/6 after ebay sent to me, as the seller did not and it was picked up ...

sold a buyer a cell phone and mailed it off. Buyer wants refund

I just sold a buyer my old iPhone on Jan 1st and mailed it off usps and the buyer hasn't received the package when I look up tracking on package I sent to customer it still says it in transit. What do I do

Ebay refuses to refund me

Hello, I need your help.I bought something on 26 December 2023, from USA. I am from Europe. I received the parcel on 11 of January 2024 but in that parcel it wasn't what I ordered.The seller told me that there was an error and he sent me in the same ...

Return

I purchased parts for my car , when they came I realized I had purchased the wrong item. I started a return and was sent a single label when I have two boxes to return. There is no way to contact E-Bay about this issue and I am to the point where I w...

when i try to contact ebay about return when seller doesent want accept returns they end chat

i written with 3-4 different cs all the same just ignores mei used credit the more they act like a fool i am considering iti recieved not as described item

Order Number: 21-10989-56385

Hi eBay - can you please review the messaging between me and the seller regarding order number: 21-10989-56385 I've been seeking the correct address from the seller for weeks and have yet to receive it. Not to mention, the seller is not communicating...

Seller don’t accept refunds, now what do I do?!!

Hi! I ordered shoes for my son, and when I got them they were the wrong size and they were the wrong product. As my son wanted high tops and these were mid Jordan airs. I contacted he seller and he said he don’t take refunds. I’d appreciate help it’s...

fair decision from ebay?

We have account in US, listings in ebay.de and sales around EU. We had case in Italy. We delivered letter without tracking because we can't get it to letters and packages are so expensive that with those prices we don't get orders. And ebay accepts o...

el reembolso fue fallido, y cerraron el caso

i did not receive my product, so yesterday i receive the refound, but the transaction was unsuccessful and i spoke with my bank and then with the seller and he wrote to me that the problem is with EBAY since they did not make correctly the refound, a...

Returns?

Can anyone provide a pragmatic clarification of returns? I see 'free returns' in listings and cannot imagine having someone buy just to inspect, then me paying for them to return it. I contacted one once and was actually told 'you still gotta pay for...

Got scammed out of a refund. What can I do?

A couple of weeks ago, I ordered an item. After getting confirmation about the customs fee, (which ended up being more than double the estimated value), I decided I didn't want to pay it and I sent the item back by refusing to pay customs. Before I d...

Refund cannot be received after returned the item to bestbuy store 17 days ago

Does anyone know how long it would take to get a refund from BestBuy ebay after returning the item to their local store? I returned it on Jan. 3 with a receipt received. The item was paid by PayPal originally. It's been 17 days. Tried to contact best...

Refund

Requested a refund and to return the items Immediately got my refund processed despite not even returning the items at all????Should I contact the seller or just let it be?