Returns

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unable to unhidden hidden purchases & no return option available

I need to return an item. However, I am unable to unhidden the item which was previously hidden.Also, there is no return option available, I presume because the item is hidden.The seller has not refunded my money or been able to help me start a retur...

Seller sent a return label, that is addressed to me not him

I am returning two items, they are fake Kiton sweaters. I showed the seller where the previous label was removed (outline of label), he sends me a return label, but it has me as the recipient and him as the sender. I have emailed him, sent screen sho...

Ebay's Performance Service Metrics - This Process Needs to Change!!!

eBay's Service Metric is an overly punitive penalty for a seller. I am a Top Rated Seller with no Negative Feedback. I sell used Shoes and Clothing. Over a 3 mo. period, I accumulated 6 Returns out of 417 Transactions (1.5%), and when compared to my ...

Returns and refunds

Hello, EBay: Please check out these companies because they have their item back, I just want my money and them to stop their lies.The item was return the day it was delivered.it was RTS so why are they stating they never received the package?1. Forev...

Refunds

I have been over two months trying to get a refund or my item back from game fanatics paradise ....communication has been very limited... Has anyone had a problem with them

Sending a picture to ebay seller

How do I send a picture to eBay seller from tablet?

refunds

On refunds I had a customer who requested a refund on a product that hadn't been sent yet. I went to refund the customer except for the postage which I had already printed and he agreed. The refund amount that Ebay would only give him was the net amo...

Seller doesn't want to send a return shipping label.

Seller sent me a bad item. I opened a request. Seller refuses to send a return shipping label. Help

Report suspected USPS fraud

I bought an item sold as "new". The price was about half what a full price item costs. Item arrived damaged but pictures of the box show no damage. Seller is treating me right by offering a full refund but claims the item was damaged during shipping....

The seller doesn’t refund

I would like the support service to reconsider its unreasonable decision. And I was refunded the money I paid for the watch, which the seller did not send me. I ordered a watch. The price of the watch is 479.99.The seller sent me toy butterflies and ...

I have been using Ebay for 17 years and today is when I stop and stop recommending it to people

I have been using Ebay for 17 years and today is when I stop and stop recommending it to people as well. I'll try to keep it short; I sold a computer for a vehicle 100% working, had in the listing in 2 different spots that said to please make sure th...

Resolved! Question on refunds from a long time ago

Hello, I issued a refund 6 months ago (2023 september) after agreeing on with the seller that he will take a defected item back and give me back my money. My local post office said that the defected had reached the seller successfully. It has been 6 ...

Return and Refund

I purchased an item from a Chinese seller. Upon receiving g the item I immediately noticed the item did not meet the item description and posted pictures. I requested a refund or replacement. Vendor has said shipping will not justify cost ($29) of th...